| This is to inform you that owing to some performance improvement upgrades, certain functions of the OrderBox platform will be undergoing maintenance on Sunday, March 17th. Here are more details on the scheduled maintenance: |
| Date: March 17, 2019 |
| Expected Maintenance Window: 60 minutes |
| Products Affected: Domains |
| Services Affected: All new domain registrations, domain lookups and domain transfers will fail during this maintenance window. Any domain renewals initiated during this time will be queued in the system and will be processed post the maintenance. |
| Though the maintenance window is of 60 minutes, we expect services to be affected for less than 30 minutes. Services should largely be online however, there could be intermittent issues. |
At the moment as this is written, the LB platform is under a DDoS attack.
It happened once before today around 0828 for 10 to 15 minutes – ill update this post when I know more.
Christmas and New Year opening hours for support 2018/2019
Support will be open the following hours over the holiday period in GMT:
| Christmas Eve | Monday | 24th December 2018 | 08:00 through 17:00 |
| Christmas Day | Tuesday | 25th December 2018 | 12:00 through 17:00 |
| Boxing Day | Wednesday | 26th December 2018 | 10:00 through 17:00 |
| New Years Eve | Monday | 31st December 2018 | 08:00 through 17:00 |
| New Years Day | Tuesday | 1st January 2019 | 12:00 through 17:00 |
This notice contains important information about a system-wide downtime that is scheduled for Sunday, 2nd of December, 2018 at 01:30 AM UTC.
In an effort to secure the LB platform even further with the latest updates and security upgrades, they’ll be carrying out maintenance on all OrderBox related services.
Please find details of this scheduled downtime below:
| Date | 2nd December 2018 |
|---|---|
| Start Time | 01:30 AM UTC 05:30 PM PST (1st December 2018) 07:00 AM IST |
| Expected Maintenance Window | 3 hours |
| Services Affected | OrderBox (Admin & Customer) Control Panel and APIs, WebPro Panel, SuperSite and PartnerSite, WHOIS Services and CSV Reports |
| Reason | System Maintenance for the Transactional Database Upgrade from PostgreSQL 9.3 to 10.5 |
| Impact on your services | This maintenance will in no way affect your websites, domains, mail services or any other active web product that you may have purchased from us. |
| Impact on Support | There will be no impact on our Support services. |
Please note: You may encounter issues with OrderBox and related services for the 3 hours of scheduled maintenance window as mentioned above.
We have received the following from LogicBoxes regarding use of the platform for shared hosting :
| This is to notify you that LB are updating their Terms of Service (ToS) for all our Shared Hosting Products. In the recent investigation of their current Shared Hosting packages, LB have identified websites that consume excess bandwidth resulting in a strain on the server resources, thereby adversely affecting the server performance for the rest of the users. Given the excess bandwidth they consume, LB strongly believe that such websites are best compatible with a VPS or Dedicated Server as opposed to a Shared Hosting Package. | ||||
| In order to control unfair usage of the performance of their servers, LB will be implementing certain checks on their platform. The anti-abuse checks that will be implemented are as follows: | ||||
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| How does it affect you? | ||||
| These changes will only affect very heavy traffic websites, i.e., those who are using 25% of server resources for longer than 90 seconds, as mentioned above. | ||||
| These very heavy traffic websites will be intimated and asked to move to a more suitable platform by upgrading their package. You can optimize on this opportunity by pitching a better fitting option (for example, a VPS or a Dedicated Server) to these website owners so that they don’t have to suffer from consequences such as reduced website speed, etc. | ||||
| In case owners of these websites refuse to move or upgrade their package, LB will start limiting the resources they can consume, which in turn will ensure that the rest of the users continue receiving the best quality service available. |
New terms of service for the LB platform and Shared Hosting is here
Neustar the registry behind .BIZ is increasing its wholesale price to registrars on 12th November 2018.
This increase will take effect from 11th November at 2200UTC.
The price increase is $1.42 per year for registration, renewal or transfer. Restoration will also increase by the same amount.
We are in the process of moving the following nTLDs over to our own credentials, whilst this is happening they have been set to “Do Not Sell” on the platform.
HOST ONLINE PRESS SITE SPACE STORE TECH WEBSITE XYZ
We estimate this will be for a few days. Whilst at this state any already purchased domains will still work and you will be able to manage those domains as normal.
As soon as we are back up on these, they will be set to “Sell” again.
LogicBoxes managed to get some of hte pricing wrong out of hte 50 odd TLDs to go live. Below are the corrected pricing that will go live this Friday, 21st September 2018 at Midday BST.
.COM.MX
Registration – no change
Renewal and transfer per year – $ 22.95
Restore – $ 55.00
.ORG.MX
Registration – no change
Renewal and transfer per year – $ 25.95
Restore – $ 55.00
.NZ
Registration, renewal – no change
Restore – $ 45.00
Following an update from LogicBoxes, the .space nTLD will increase to the pricing below :
Tier 1 per year for Registration / Renewal and transfer : $ 17.95
Restoration of .space : $ 95.00
These prices will go live Monday 17th September 2018.
Next week we will be activating some 50 extra nTLD’s, there will be a single price across all tiers. Find below the Registration / Renewal / Transfer pricing, as well as restore pricing.
As these are new to NEO, the pricing is currently not the best and as we see more registrations / transfers in, we will adjust the pricing down. As you will see, there are some nTLD’s that are well – absurd pricing, but, ultimately if there is demand, someone will register them…
TLD Reg/Ren/Tra Restore LAT $22.99 $95.20 HOSPITAL $37.55 $87.36 CAM $8.43 $77.28 ECO $56.59 $106.40 Health $56.59 $106.40 ICU $6.19 $100.80 FUN $17.39 $89.60 ART $10.67 $60.48 COURSES $28.59 $5.60 STUDY $22.99 $5.60 DOCTOR $74.51 $124.32 MOM $28.59 $67.20 STORE $45.39 $162.40 VIP $11.79 $72.80 COM.MX $15.68 $36.96 COM.BR $13.99 $17.92 GDN $9.55 $59.36 TUBE $22.97 $72.78 STREAM $22.97 $72.78 EC $44.79 $103.61 EARTH $17.39 $89.60 MIAMI $14.03 $75.04 JETZT $15.15 $64.96 SHOPPING $22.99 $72.80 SHOP $27.47 $166.88 3rd Level EC $44.79 $103.61 GAMES $14.03 $63.84 HOW $22.99 $140.00 ORG.MX $14.55 $36.96 BET $11.74 $61.54 SEX $76.98 $126.78 LTDA $31.95 $81.76 SRL $29.71 $79.52 PROMO $11.74 $61.54 PET $11.74 $61.54 LOTTO $1,400.59 $1,450.40 BLOG $22.99 $72.80 NAME 3rd Level $8.06 $57.79 SECURITY $2,240.59 $4,485.60 PROTECTION $2,240.59 $4,485.60 FEEDBACK $28.59 $313.60 THEATRE $560.59 $1,125.60 FM $95.79 $140.00 NZ $14.55 $29.12 GAME $336.59 $375.20 3rd level BR $13.99 $17.92 MX $44.80 $81.76 The above costs for Reg/Ren and transfer, are for 1 year. Also the restoration cost includes the reneal too.