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Changes on the LB platform Downime notice NetEarth One

Important: Upcoming downtime announcement on your Control Panel and Supersites

As part of LogicBoxes continued efforts to keep improving their platform stability, they’re undertaking a maintenance activity on their internal systems on Sunday, 27th March 2022. 

This maintenance activity will start at 2:30 am UTC and continue till 5:30 am UTC. This would mean that you will not be able to access your control panels and supersites or be able to place any new orders or transactions in this window.  This includes use of the API.

This scheduled maintenance will help us deliver better performance and stability to you. 

Categories
Changes on the LB platform NetEarth One

Important Announcement – IP changes to LB Supersite/Partnersite and Orderbox

Logicboxes will be updating the IP addresses of the platform on the 1st March 2022.

If you use either the Supersite 2, Reseller sales Panel, or Control Panel for your customers, please make the following changes BEFORE 1st March when the old IPs will be removed.

As part of their continued efforts to keep improving their platform stability, they are making some changes to their infrastructure. There are a couple of changes that you will need to make to continue enjoying uninterrupted services for yourself, your sub-resellers and your customers: 

Changes to Supersite and Partnersite 

Only if you are using a fully branded Supersite or Partnersite, please change your A record within your name servers to the IPs mentioned below: 

New IP for Supersite 162.215.231.71 

New IP for Partnersite 162.215.231.72 

Changes to Orderbox control panel 

Only if you are using a fully branded control panel, please change the DNS records of your Control panel URL from an A record to a CNAME record. The correct CNAME record to be added is: 

<enter your fully branded control panel URL>  CNAME  cp-2.myorderbox.com 

LB request you to make these changes by March 1, 2022 to enjoy uninterrupted services and stability of their platforms. Please ignore this post if you are using partially branded supersites, partnersites and Orderbox control panels. 

Categories
Changes on the LB platform

LogicBoxes Planned Platform Maintenance

As part of LogicBoxes endeavour to constantly upgrade their platform, they will be performing constructive maintenance on their Database Servers. During this maintenance, they will be upgrading their Major versions of the Database servers.

Affected Services: 

This update will have a direct impact on the Control Panel and API services. Hence, during the maintenance you may not be able to:

1) Access and manage your orders from the Orderbox Control Panel
2) Purchase orders from the Supersite
3) Access the CSV Reports portal
4) Manage the domain forwarding service from the Domain Forwarding interface
5) Use API service

Maintenance window:

Date:
Sunday, 27th June 2021
Duration: 1 hours & 30 mins
Start Time: 1:30 AM UTC
End Time: 3:00 AM UTC

Categories
Changes on the LB platform NetEarth One Registry Price Increase

LB price increases for ccTLDs and nTLDs

These changes will go live on Saturday 28th August at 1900 BST. We were assured by LogicBoxes that the changes made on the 5th August (which was notified to the reseller base) were the only ones that affected our account, however, it appears these were “missed” and thus are now being made live.

My apologies for the short notice period on this, but, we found out last night (Wednesday).

.HOSTING Restoration pricing goes from : $350 to $450
.JUEGOS Restoration Pricing goes from : $380 to $450
.MN Register / Renew and Transfer increase by $6.00 through all tiers. Restoration increases by $40
.US Register / Renew and Transfer increases by $3.50 through all tiers. Restoration increases by $3.50
.WS Register / Renew and Transfer increases by $6.00 through all tiers. Restoration increases to $95.00
.Donuts Group 1, Restoration pricing goes from : $70 to $85

We are now able to re-enable the following TLDs :
.ATTORNEY Register / Renew and Transfer increases by $13.00
.DENTIST Register / Renew and Transfer increases by $13.00
.LAWYER Register / Renew and Transfer increases by $13.00

Categories
Changes on the LB platform NetEarth One

LB- Introducing new plans for Linux Reseller Hosting

As you may be aware, cPanel whose control panel is used for the reseller hosting service increased their pricing last year. Logicboxes have now got around to increasing the pricing for all new reseller hosting packages from August 12th. Since the new pricing model resulted in an increased cost for many web hosts, many hosting companies immediately updated their prices and plans to accommodate the new cPanel prices. 

After considering how to best address this change, LB have decided to introduce new prices and plans for all new orders starting 12 August 2020.

All new orders placed on and after 12 August 2020 will be subject to the new prices and plans. Accordingly, existing prices and plans will no longer be available and will be set to “No New Orders” beginning 12 August 2020. Orders made prior to this date will continue to renew based on the existing plan structures until further notice. We will provide nearer the time the new pricing (the link above will work).

Please note that under the new plan, customers will be able to purchase additional cPanel accounts from their control panel.

Categories
Changes on the LB platform NetEarth One

.FR Now Live on NEO

We are excited to announce the launch of .FR on the LB platform today, I had hoped to give a few days notice, but a slot with LB developers came up and we were squeezed into it 🙂

Pricing for this is as follows:

Add / Renew is $ 6.95 per year

A transfer is $6.95 including a 1-year renewal.

Restoration is $ 60.00

You will need to signup for this if you want to sell .FR, login to NEO (https://manage.netearthone.com/reseller) click Settings >> Manage Products and Pricing >> Domain Registration >> Manage TLD’s, here you can select .FR sell, then accept the Terms and conditions, and hit submit, then the same place, instead of Manage TLD’s, click “Manage Prices”.

Categories
Changes on the LB platform NetEarth One

.IO TLD gone live on NEO

We are excited to announce the launch of .IO on the LB platform on today, I had hoped to give a few days notice, but a slot with LB developers came up and we were squeezed into it (thank you LB for getting this done so quickly) 🙂

Pricing for this is as follows:

Add / Renew is $ 49.95 per year

Transfer is $49.95 including a 1 year renewal.

Restoration is $ 120.00

You will need to signup for this if you want to sell .IO, login to NEO (https://manage.netearthone.com/reseller) click Settings >> Manage Products and Pricing >> Domain Registration >> Manage TLD’s, here you can select .IO sell, then accept the Terms and conditions, and hit submit, then same place, instead of Manage TLD’s, click “Manage Prices”.

Categories
Changes on the LB platform NetEarth One Registry Price Increase

New TLD’s going live on NEO

We will be shortly adding the TLDs listed below, which will go live on Monday 15th June 2020.

As previously set, the platform will not be emailing individual signup emails (otherwise you would get spammed) and therefore we will be sending out an email on Monday 15th June to confirm they are live. If you have auto-signup enabled on your account, they will go live, otherwise, you will need to manually set them to “Sell” in NEO >> Settings >> Manage Products & Pricing >> Domain Registration >> Manage TLDs. You can then change the pricing as you wish, the automatic upsell amount is 10%.

TLDAPI Product NameRegister / Renew or Transfer Restore
iddotid$17.99$150.00
appdotapp$14.95$150.00
devdotdev$12.95$150.00
pagedotpage$10.95$150.00
lawdotlaw$82.99$150.00
traveldottravel$96.95$250.00
scotdotscot$29.90$250.00
homesdothomes$29.95$90.00
cldotcl$12.95$50.00

We will place a post on the announcements page referencing this blog post, and send out on Monday the email once it is live.

Categories
Changes on the LB platform Downime notice NetEarth One

LogicBoxes Scheduled maintenance on 15 March 2020 – updated

Updated: Friday 13th March @ 10:10

As a part of LB’s endeavours to constantly upgrade their platform, they will be performing constructive maintenance on the database. During this maintenance, they will be switching the Database WAL(write-ahead logging) level to logical. 

Affected Services : 

This update will have a direct impact on the Control Panel and API services. Hence, during the maintenance you may not be able to:

1) Access and manage your orders from the Orderbox Control Panel.
2) Purchase orders from the Supersite.
3) Access the CSV Reports portal.
4) Manage the domain forwarding service from the Domain Forwarding interface. 
5) Use the API service
6) Access the Whois service.

UPDATED:-

Date: Sunday, 15th March 2020
Duration: 30 Minutes
Start Time: 1:30 AM GMT| 7:00 AM IST
End Time: 2:00 AM GMT| 7:30 AM IST

Though the scheduled maintenance window is of 30 minutes, you may face intermittent connectivity issues for around 5 minutes or less.

Their development team will be actively monitoring the system to ensure that there is minimal degradation of services.

Categories
Changes on the LB platform NetEarth One

LB platform now has GA 2FA

LogicBoxes today completed the addition of Google Authenticate to the OrderBox.

To enable this for your account, login to NEO >> Person Icon (top right corner) >> Your Account & Security and you will see it half way down in the middle.

Please set this up as soon as you can to protect the domains within your accounts.