NetEarth Group

LogicBoxes have been busy upgrading/improving the DNS infrastructure, this blog contains important information about changes you and your resellers must make for your branded nameservers (if using the FreeDNS service); please read through it in detail.

The importance of a stable and robust DNS service for any domain name or website can not be underestimated. In light of recent events that affected the DNS service, LB have been working towards enhancing our DNS infrastructure. The changes LB are about to implement will considerably improve DNS capability, which will ensure better reliability for all dependent services.

Salient features

• The DNS servers will be hosted at three geographically distributed locations across east, west and central USA
• They will now be able to process well over 10 Gbps of data, to facilitate faster DNS resolution
• There will be 4 IP addresses assigned for each of the nameservers, instead of the current set of 3

The infrastructure setup for these servers is complete; your branded nameservers must now be updated to bring the changes into effect.

For partially branded nameservers

If you’re using only the partially branded nameservers, such as <some_prefix>.mercury.orderbox-dns.com, you do not have to do anything – LB shall make all the necessary changes.

For fully branded nameservers

If you’re using fully branded nameservers of the type ns1.domain.com, the IP addresses for these must be updated for the changes to take effect. Please do the following

1. Update all the child nameserver entries, so that each nameserver uses the corresponding new IP addresses listed in the table below
2. Using the DNS management services for the parent domain of your child nameservers, update the A records for each child nameserver to use the new IP addresses

Nameserver	Partially Branded Equivalent	Current IP Addresses	New IP Addresses
ns1.domain.com	.mercury. orderbox-dns.com	67.15.47.189 67.15.253.220 67.15.253.251	50.23.136.173 50.23.136.174 50.23.136.229 50.23.136.230
ns2.domain.com	.venus. orderbox-dns.com	74.54.56.227 74.54.56.231 74.54.56.236	50.23.75.96 50.23.75.97 50.23.75.44 50.23.75.45
ns3.domain.com	.earth. orderbox-dns.com	67.15.47.188 67.15.253.219 67.15.253.252	67.15.47.188 67.15.47.189 67.15.253.219 67.15.253.220
ns4.domain.com	.mars. orderbox-dns.com	74.52.140.82 74.52.140.83 74.52.140.84	184.173.150.57 184.173.150.58 184.173.149.221 184.173.149.222

 

(Note: The old IP addresses marked in red will no longer be used)

How soon must you do this?

The new IP addresses are already functional, so you can make the changes immediately. The old IP addresses will be decommissioned after 07/11/2011 (7th November, 2011), so the changes must be completed before this date. This is extremely important, because after 07/11/2011, requests to the old IP addresses may not be answered, which would adversely impact domain names using your branded nameservers.

Please forward the information in this email to your resellers, so they may make the necessary changes to their branded nameservers as well.

Effective August 17th 2011, LogicBoxes will be modifying the Free Email feature that is available with Domain Names. As per this new implementation, all new Domain Registrations will be offered up to 2 Free Email Accounts with a maximum mail space of 100MB per account.

LogicBoxes believe this change will allow Customers to try the email services offered and encourage them to upgrade to a paid Email Hosting package. The Free Email feature is optional and you can learn more about it : http://manage.netearthone.com/kb/servlet/KBServlet/cat118.html.

Impact on Existing Free Packages

There will be no impact on Existing Free Email packages and they will continue to function normally. However, if a Free Email Package has not been activated on an existing Domain, the new implementation will apply.