Category: NetEarth One

Dear Reseller,

LB will be limiting the Back up feature on existing Linux Hosting Packages that are using the old infrastructure (not cpanel) from the 12th of May, 2010. As per the new limit, LB will only store the last three back ups made for any existing package.

Current Scenario:

Currently, a Customer can make unlimited back ups of their packages and they are all stored on their servers.

This negatively affects their servers as it leads to:

• Additional and unnecessary load
• Exposure to potential abuse

New Implementation:

Through the new implementation, Customers will still be able to make back ups as frequently as required. However, only the last three back ups will be stored on their servers. Every time a new back-up is made, the oldest back-up will be replaced.

This implementation will be applicable from the 12th of May, 2010.

Important: Starting today, all new Back up Policies will be limited as per the new implementation of storing only three back-ups.

If you require your previous back-ups:

If your Customers require old back-ups, which are older than the last three made, they will need to download the back-ups to their local machines before the 12th of May, 2010.

Please pass on this information to your Resellers and Customers to ensure that they are prepared for this modification and can make the necessary updates at their end.

Dear Reseller,

As we have just found out, Unlimited Linux Web Hosting will come with cPanel from the 8th of April, 2010! LB have listed the impact of this launch below:

Activation and Important Details:

• Linux Web Hosting will now come with Fanatastico
• cPanel will be activated by default for all Resellers who have signed up for Web Hosting
• If you would like to sign up for Web Hosting, you can do so by going to:
  Settings >> Products >> Manage Product Signup

Impact on existing orders:

There will be no impact on existing orders as part of this launch. All existing packages will continue to use the existing Control Panel.

Managing cPanel Hosting Packages:

You will be able to access and manage cPanel Hosting packages using the following methods:

• The Manage Web Hosting button in the Order Details View in the Control Panel. The Customer will be automatically logged in, in this scenario
• Domain_Name/cpanel – Your Customer will have to enter their main FTP username and password to login. These details will be sent to the Customer as part of the order confirmation mail.
• Domain_Name_IP_Address/cpanel – The login details here are the same as above

Connecting via FTP:

• It is recommended that Customers connect to their cPanel Package using FTPS on Port 21
• Alternatively, they can connect via plain FTP on Port 2021. This will need to be used for publishing your website through a Website Builder Package.

LB will be sending across more information on this launch very soon.

LB will be offering 1 Free Email Account with every Domain registered from the 1st of April, 2010.

Features:

• 1 Email Account with 1GB mail space
• POP & IMAP Access
• ‘Catch-all’ Facilities

Activation and Other Important Details:

• Free Email is activated for all Resellers by default
• If you would like to disable this Free Product, you can do so by going to:
  Settings >> Products >> Manage Product Signup
  This option is already available in your Control Panel and you can set your preferences even before the launch
• If you disable Free Email, you will still be able to offer your Customers Free Email Forwarding
• If Customers who are using the Free Email Package require additional email accounts, they will need to purchase an Email Hosting package

SuperSite and PartnerSite Changes:

LB will be making a couple changes to the SuperSite and PartnerSite to highlight this free product. If you have already modified any of the below listed files, you will need to update them on 1st of April to ensure that Free Email is highlighted on your SuperSite/PartnerSite.

SuperSite:

Common.css – Manage Theme » CSS » Common » Common.css

Domainblurb.html – Manage Site » Edit/Translate Content Pages » Homepage » Includes » Domainblurb.html

Free_services_blurb.html – Manage Site » Edit/Translate Content Pages » Products » Common » Free_services_blurb.html

Free_services.html – Manage Site » Edit/Translate Content Pages » Products » Features » Free_services » Free_services.html

Sidebar_free_services.html – Manage Site » Edit/Translate Content Pages » Sidebars » Includes » Sidebar_free_services.html

PartnerSite:

Fdns-style.css – Manage Theme » CSS » Common » Fdns-styles.css

Free_services.html – Manage Site » Edit/Translate Content Pages » Products » Features » Free_services » Free_services.html

Sidebar_free_services.html – Manage Site » Edit/Translate Content Pages » Sidebars » Includes » Sidebar_free_services.html

Impact on the API:

There will be no impact on the API as part of this launch.