Categories
Changes on the LB platform NetEarth One

ERRP – Update from ICANN

ICANN has announced the implementation of the Expired Registration Recovery Policy (ERRP). Through this mandatory policy, all Registrars and Resellers are obligated to comply with the following guidelines –

  • Registrars must ensure that at least 2 mandatory expiration reminders are sent to the Registrant at Expiry (RAE), approximately a month before, and a week before the expiration of a domain name. Additionally, at least one more reminder must be sent to the RAE within 5 days of domain expiration. This communication has to be in the language of the registration agreement
  • The renewal fee and restoration fee have to be made available to the Registrant at the time of domain registration. These fees have to be updated on the Reseller’s websites and a URL of the same has to be included in the registration agreement
  • The communication channel to be used for notifications must be displayed on the Reseller’s website and a link for the same has to be included in the registration agreement

Steps we’re taking to comply with this program:

  • We will introduce 2 new e-mails in the system for the pre as well as post expiry notifications mandated by ICANN. These mails shall be sent out only for gTLDs
  • These emails are fully customizable and you can edit the entire content of the mail except the list of expiring domain names
  • The default registration agreement will also be updated to include the new points mandated by ICANN
  • The Supersite will be updated to incorporate the display of pricing details and the communication channels being used to notify Registrants. If you are not using Supersite, you will have to manually make the changes in order to be compliant with this policy.
  • If you are not using Supersite, you will have to make the above mentioned changes on your own website in order to be compliant with this policy

When will these changes come into effect?

We plan to implement these changes on Monday, August 8th, 2013. Please circulate these mandates to your sub resellers and customers so that they are prepared well in time for the effective date.

 

If you require any assistance, please do not hesitate to contact support and we will get your questions answered 🙂

 

Categories
Changes on the LB platform Downime notice EMERGENCY downtime NetEarth One

EMERGENCY LB database maintenance on NEO account – Thursday 11th July

LogicBoxes are performing some maintenance on our Registrar within their database this coming Thursday, 11th July 2013 at 0500UTC/GMT.

It will mean that the parent key in the OrderBox will change, this is only an issue for anyone who is still running the SOAP api, which must by now be few and far between.  No changes or new orders can be created whilst this maintenance window is taking place.

The expected downtime will be circa 1hour 30 mins, but, we are allowing 2 hours just to make sure.

So to recap :

Maintenance Window : Thursday, 11th July 2013 at 0500UTC  – 0700UTC

Duration : 2 hours

Affected Systens : Supersite / Partnersite / Control Panel, Resellers will not be able to login whilst this is happening.

Domains, DNS and any LB hosting will continue to work without issue.

 

Categories
Downime notice EMERGENCY downtime NetEarth One

LB Database maintenance

Previous maintenance on 26th May, 2nd June and 9th June all never took place, we have now been assured this should :
Date: 7th July 2013, Sunday

Timing :

2:30 AM – 3:00 AM    (0230 – 0300 hrs) GMT

8:00 AM – 8:30 AM    (0800 – 0830 hrs) IST

Maintenance window : 30 minutes

Access to the following systems will be affected during this downtime: Control Panel, Supersite, Partnersite and API.

Categories
Downime notice NetEarth One

LB Domain forwarding service maintenance

LB's upstream data center will be upgrading the firmware for certain routers and hence that 
would need a downtime for our domain forwarding service as per the below schedule:
Date: Wednesday, July 10, 2013 (07/10/2013)
Start Time: 05:00 AM UTC/GMT
End Time: 01:00 PM UTC/GMT
Duration: 8 hours.
Services Affected:
Domain forwarding service. Although the above maintenance window states 8 hours from 
10-Jul-2013 05:00 - 13:00 UTC, LB expect that the actual downtime would be just a few 
hours during this window, with the remaining time allotted for verifying that full 
functionality has been restored and correcting any outlying issues after the changes have been applied.
Categories
NetEarth One Registry Price Increase

Reminder ORG price increase 30th June 2013

PIR are increasing the pricing of the .ORG tld on 1st July 2013, we will be changing the pricing on the platform to note this increase at 12:00 UTC 30th June 2013.

The pricing will increase by the exact amount that PIR are putting it up by across all tiers, namely 55 cents ( $0.55 ).

The above pricing increase is for Trasnfer / Renew or Registration and for restore $1 will be added, taking it to $66.00 to restore a .org domain.

 

AMENDMENT : Restore price has increased from 65.00 to 66.00

Categories
NetEarth One Registry Price Increase

Reminder NET price increase 30th June 2013

Verisign GRS  are increasing the pricing of the .NET tld on 1st July 2013, we will be changing the pricing on the platform to note this increase at 12:00 UTC 30th June 2013.

The pricing will increase by the exact amount that Verisign GRS are putting it up by across all tiers, namely 51 cents ( $0.51 ).

The above pricing increase is for Trasnfer / Renew or Registration and for restore $1 will be added, taking it to $56.00 to restore a .net domain.

Categories
NetEarth One Registry Price Increase

.ORG price increase 1st July 2013

PIR are increasing the pricing of the .ORG tld on 1st July 2013, we will be changing the pricing on the platform to note this increase at 12:00 UTC 30th June 2013.

The pricing will increase by the exact amount that PIR are putting it up by across all tiers, namely 55 cents ( $0.55 ).

Categories
NetEarth One Registry Price Increase

.BIZ price increase 1st September 2013

Neustar are increasing the pricing of the .BIZ tld on 1st September 2013, we will be changing the pricing on the platform to note this increase at 12:00 UTC 31st August 2013.

The pricing will increase by the exact amount that Neustar are putting it up by across all tiers, namely 78 cents ( $0.78 ).

Categories
NetEarth One Registry Price Increase

.INFO price increase 1st September 2013

Afilias are increasing the pricing of the .INFO tld on 1st September 2013, we will be changing the pricing on the platform to note this increase at 12:00 UTC 31st August 2013.

The pricing will increase by the exact amount that Afilias are putting it up by across all tiers, namely 74 cents ( $0.74 )

We will notify you closer to the time as well.

Categories
NetEarth One

Update to TLD pricing and *NEW* TLDs being added to NetEarth One.

Dear Resellers,

We are adding 6 new TLD’s that the platform supports, and amending 3 existing TLD’s decreasing 2 EU/UK and increasing the renewal of ES.

These changes will take effect on March 27th 2013 at 13:00 GMT/UTC

Some of the registries have sent notices of Pricing increases, we will send out an email next week listing them and the increase in pricing *not increasing for a few months as yet so no need to panic* – we as yet have never seen a registry decrease pricing we are sorry to say 🙁

Updating of domain Pricing :

.EU Restore Pricing has decreased :

Further to discussions with LogicBoxes, we have been able to get the EU restore pricing brought down from >$60 to $11.99, a saving of over $50.00!

.ES Renewal Pricing increase :

.ES renewal pricing will be increased by 20 cents (0.20) on all tiers because we have been selling it at cost, rather than actually making any profit from it.

.UK Renewal / Registration decrease :

.UK pricing will decrease across all tiers by 5 cents (0.05), and we’re closely monitoring the fluctuation of $ to £.
NEW ARRIVALS :

Unless otherwise stated, the pricing is for Registration, Renewal or Transfer (if applicable).

.CN, 2nd and 3rd Level is BACK :

.CN will be activated at $7.49 per year!

.NL Pricing :

Tier 1 : $ 8.79
Tier 2 : $ 8.59
Tier 3 : $ 8.39
Tier 4 : $ 8.19
Tier 5 : $ 7.99

.PRO Pricing :

Tier 1 : $ 13.60
Tier 2 : $ 13.40
Tier 3 : $ 13.20
Tier 4 : $ 13.00
Tier 5 : $ 12.80

.RU 2nd and 3rd Level Pricing :

Tier 1 : $ 5.10
Tier 2 : $ 4.95
Tier 3 : $ 4.80
Tier 4 : $ 4.65
Tier 5 : $ 4.50

.SX Pricing :

Tier 1 : $ 30.39
Tier 2 : $ 30.19
Tier 3 : $ 29.99
Tier 4 : $ 29.79
Tier 5 : $ 29.49

.XXX Pricing :

Tier 1 : $ 79.79
Tier 2 : $ 79.59
Tier 3 : $ 79.39
Tier 4 : $ 79.19
Tier 5 : $ 78.99

Those of you that are set for automatic signup will simply be signed up, those that are not you need to go to Settings >> Manage Products and Pricing >> Domain Registrations >> Select the TLDs you want to sell >> and mark the ones you want as “Sell”. You will need to agree to the terms and conditions at the bottom and then click Submit.

If using Supersite/Supersite 2 :

Wait an hour or two from signup email coming through, then, Settings >> Manage Products and Pricing >> Domain Registrations >> Set the Price for the TLDs you want to Sell and click Manage pricing next to the TLD, then simply set your pricing.

If using your OWN billing or automation application :

If you use an external billing application like AWBS, WHMCS, Blesta, ClientExec etc, you would simply set the pricing in the billing app you use.

If you get stuck – pop on live chat or open a ticket by sending an email to support@netearthone.com.