Author: chrisp

Dear Partner,

As you may already be aware, NetEarth One is a U.S.-based entity and we are bound by law to adhere to the directives of the United States government. Recent directives enforced by the Office of Foreign Assets Control (OFAC) of the U.S. Department of the Treasury, which administers and enforces trade and economic sanctions in accordance with U.S. policy no longer allow us, to do business with persons or entities in the Crimea region.

Immediate Impact

Subject to the OFAC sanctions, we can no longer provide domain registration, hosting and other related services to any server, reseller, shared accounts, entity or person in the embargoed region. As this is a U.S. federal regulation, there is no extension available on this action, and any requested exemption is not at our discretion.

The system will not allow any add new order and reseller / customer account creation from the Crimea Region. Also, existing resellers and customers from the Crimea region will no longer be able to edit their account details or perform any other transactions that might contravene the laws applicable to us. Our system will continuously assess the country of operation of all resellers and customers by making checks on country data (as filed with us), IP addresses, bank accounts, etc. to ensure that we conform to the U.S. regulations.0

Next Steps

As previously discussed we will start charging for the privacy protection service, the date for this has been set for Monday 6th October 2014 at 1200 hours (midday BST / 1100 UTC).

We had initially advised that the cost should be around $1.50 per year, this was amended in ticket responses for further information to between $1.50 and $2.00. After careful deliberation from continued involvement in the ICANN working group surrounding PP service providers, the service we offer and the future work that will be involved and standards being created the cost will be $1.75 per year for gTLDs that can have the service enabled.

The following information determines when the charge will apply :

Domain has already enabled PP service protection BEFORE 1200BST on Monday 6th October 2014.

This will remain free until either:
A) Service is disabled, on being re-enabled a charge will occur
B) Domain renewal with the PP service still enabled, charge will occur

Domain has PP service protection disabled after 1200 BST on Monday 6th October 2014:
A) Enabling the service will result in a charge.

Once the PP service has been charged, turning on or off the service throughout the term of the PP service period (part year (if enabled in middle of domain year), year or how many years that have been requested – UNTIL renewal of domain) can be completed at no charge.

Lastly, where the PP service has been requested, any new Registration / Transfer in or Renewal from 1200 BST, Monday 6th October 2014 will result in a charge.

We have received a new feature – bear in mind the feature was enabled before we were told about it.  But LB’s PR hype :

Designed especially for you, this new power tool is for power users who place orders for their customers frequently. If you frequently place orders on behalf of your customers, you don’t need to navigate through multiple pages and dismiss upsells on the SuperSite while placing orders anymore. The SuperSite Express encapsulates the purchase process on a single page in 3 simple steps:

1. Choose a product and plan
2. Enter your Customer’s email address (or Create a new Customer Account)
3. Choose an Invoice option for your Customers

Once placed, every order will be activated automatically.

This feature was launched today– 23rd September 2014 and there are no changes on your existing SuperSite or API. This tool is specially designed for you and your Sub-Resellers only. Your Customers will continue to be directed to your SuperSite or custom storefront, as per your specifications.

For now, the SuperSite Express supports all Products except IDNs, Nexus TLDs, Premium Names, Bulk actions, Dedicated and Managed Servers and SiteLock. But we’ll keep building on this tool to introduce faster flows for your most common tasks and actions.

We’re excited to be releasing this new tool and hope it makes your work easier and faster.