NetEarth Group, inc

June 6, 2010

Upate – Scheduled Maintenance on OrderBox

Filed under: Downime notice, EMERGENCY downtime, NetEarth One — admin @ 10:11

Dear Resellers,.

The LB maintenance  has been extended by 2 hours, this should therefore mean that the platform will be back at 1030GMT

May 31, 2010

LogicBoxes Platform down – Network issue – Unscheduled

Filed under: Downime notice, EMERGENCY downtime, NetEarth One — admin @ 21:22

Dear Resellers,

It would appear that the LB platform has network issues, currently and fo rthe last 10 minutes it has been unreachable.

We will update this blog post throughout the coming hours.

Rest assured we have already been on teh telephone to LB.

May 3, 2010

LogicBoxes platform down!

Filed under: Downime notice, EMERGENCY downtime, NetEarth One — admin @ 14:31

AS of 13:29GMT on Monday 3rd May 2010, the LogicBoxes platform appears to have gone down, I will keep this post updated until is it back up.

13:50 Platform is up, just waiting for reason

January 30, 2010

Maintenance : Live Support

Live support will be under matinenance today, Saturday 30th January 2010 from approximately 1700 hours GMT.

This will not affect the ticket responses, thus ticket support will still be active until midnight (as normal).

July 17, 2009

LogicBoxes OrderBox – Add Funds fixed.

Filed under: Downime notice, EMERGENCY downtime, NetEarth One, Uncategorized — admin @ 11:08

LogicBoxes have informed us that the Add Funds problem has now been fixed.
They will be running a script later today to locate any apply any missed transactions.

July 16, 2009

LogicBoxes OrderBox – Add FUNDS failure

Filed under: Downime notice, EMERGENCY downtime, NetEarth One, Uncategorized — admin @ 16:17

Good afternoon Resellers, or maybe not that good!

The LogicBoxes platform is failing to Add Funds at the moment through the complete chain of Resellers and Customers.

Although Payment Gateway transactions are showing as settled.  This has now been happening for at least 30 minutes.

I will post again, as soon as I get an update.

Chris

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