Dear Reseller,
Third Level .CO Domains will be available in your Control Panel from the 28th of July, 2010 at 11:30 UTC.
Important Details:
Dear Reseller,
Logicboxes are merging the Web Hosting and Email Hosting Products on their platform on the 24th of July, 2010. This mail contains some important updates regarding the changes on the 24th.
Downtime Notice
Date: 24th July, 2010
Time:
08:30 – 15:30 UTC
14:00 – 21:00 IST
04:30 – 11:30 EDT
Duration: 6 hours downtime + 1 hour for pricing updates and setup at your end
Affected Systems: All Web and Email Hosting orders will continue to function as is. Customers will be able to manage their packages. However, you will not be able to Add/Renew/Suspend Web & Email Hosting orders or make any price changes during the downtime.
Last Hour of the Downtime: >From 14:30 to 15:30 UTC, you will not be able to add any new Web and Email Hosting orders however, renewals and suspensions will go through. This hour is for you to be able to set your prices for both Customers and Resellers before orders can be placed post the downtime.
Impact:
Product Sign Up
IMP: Web and Email Hosting will now have a common sign up option. There will be 3 types of packages that you can opt in for – Linux Hosting + Email Hosting, Windows Hosting + Email Hosting and Only Email Hosting. However, regardless of the plans you choose to sell to your Customers, your Resellers will have all three options available to them.
API information :
This modification first phase of launching flexible Hosting plans. Additionally, this change will further simplify the purchase decision for Customers and take us one step closer towards giving you the ability to create custom hosting plans for your customers.
What are flexible Hosting plans?
Based on the feedback we received through our partners, we are looking at giving you the freedom to create your own Hosting plans from the Unlimited Hosting Package that we provide you with.
What makes this offering brilliant is that it gives you all the freedom and advantages of a Bulk Hosting Package without the risks and hassles of having to manage and purchase inventory. We will soon announce details on the launch of the flexible plans.
Impact on the API:
Important: We will be deprecating the SOAP API and modifying the HTTP API for Web and Email Hosting on the 24th of July, 2010. The new methods are not backward compatible and you will need to make the necessary modifications to ensure that you are not negatively affected by this change.
Modifications:
You can fetch the plan ids using the method described here: http://manage.netearthone.com/kb/answer/946
Please Note: Currently all Hosting HTTP methods include ‘/mock’ in the URL as these methods are currently only for testing purposes. You will need to remove the ‘/mock’ from the URL post July 24th.
As of around 09:30BST (08:30GMT) the Logicboxes platform has had problems logging into both manage.netearthone.com and manage.resellerclub.com
We have already contact LB and awaiting an update.
:- 09:58 BST the platform seems to be allowing login.
Dear reseller,
The .com/.net Production environment will be taken offline on Saturday, July 24, 2010 EDT (Sunday, July 25, 2010 UTC) for a scheduled maintenance.
Date: Saturday, July 24, 2010 EDT (Sunday, July 25, 2010 UTC)
Time: 2100 hrs – 2145 hrs EDT (0100 hrs – 0145 hrs UTC)
Duration: 45 Minutes
Purpose: Routine Maintenance
Dear resellers,
The .com/.net Production environment will be taken offline on Saturday, June 26, 2010 EDT (Sunday, June 27, 2010 UTC) for a scheduled maintenance.
Date: Saturday, June 26, 2010 EDT (Sunday, June 27, 2010 UTC)
Time: 2100 hrs – 2145 hrs EDT (0100 hrs – 0145 hrs UTC)
Duration: 45 Minutes
Purpose: Software Upgrades
Dear Reseller,
In order to improve the server’s performance, LB have scheduled a short downtime on one of the Linux (US) Hosting servers. This includes certain hardware upgrades to the specific server. Your Linux web hosting packages hosted on this server are expected to experience some minor disruption in services.
The maintenance is scheduled on:
Date – June 20, 2010
Start time – 1430 Hrs GMT
End Time – 1530 Hrs GMT
Duration – 1 Hr.
Impact:
1) Sites hosted on this server wil not resolve during the maintenance.
2) Manage web hosting console will be inaccessible.
3) Control Panel modifications/actions shal be queued.
Details about the IP addresses :
List of IPs affected:
67.15.184.41 67.15.184.52 67.15.184.53 67.15.184.54 67.15.184.55 67.15.184.56 67.15.184.57 67.15.184.58 67.15.184.59 67.15.184.60 67.15.184.61 67.15.184.62 192.168.2.200 67.15.184.4 67.15.184.231 67.15.184.240 67.15.47.2 67.15.47.5 67.15.47.23 67.15.47.138 67.15.47.144 209.62.37.19 67.15.254.154 67.15.254.155 67.15.254.156 67.15.254.157 67.15.254.158 67.15.254.159 67.15.254.160 67.15.254.161 67.15.254.162 67.15.254.163 67.15.254.235 67.15.254.236 67.15.254.237 67.15.254.238 67.15.254.239 67.15.254.240 67.15.254.241 67.15.254.242 67.15.254.243 67.15.254.244 67.15.254.245 67.15.254.246 67.15.254.247 67.15.254.248 67.15.254.249 67.15.254.250 67.15.254.251 67.15.254.252 67.15.254.253 67.15.254.191 75.125.56.110 75.125.56.111 75.125.56.112 75.125.56.113 75.125.56.114 75.125.56.115 75.125.56.116 75.125.56.117 75.125.56.118 75.125.56.119 75.125.56.120 75.125.56.121 75.125.56.122 75.125.56.123 75.125.56.124 75.125.56.161 75.125.56.162 75.125.56.163 75.125.56.164 75.125.56.165 75.125.56.166 75.125.56.167 75.125.56.168 75.125.56.169 75.125.56.170 75.125.56.171 75.125.56.172 75.125.56.173 75.125.56.174 75.125.56.175
Dear Resellers,.
The LB maintenance has been extended by 2 hours, this should therefore mean that the platform will be back at 1030GMT
Dear Resellers,
It would appear that the LB platform has network issues, currently and fo rthe last 10 minutes it has been unreachable.
We will update this blog post throughout the coming hours.
Rest assured we have already been on teh telephone to LB.
Dear Reseller,
This is to inform you that LB will be undertaking some upgrades and performing optimizations on the OrderBox database for performance enhancements. This will require a downtime for around 9-10 hours as per the schedule mentioned below:
Date: Saturday, June 5, 2010
Start Time: 2230 Hrs GMT
Estimated Downtime: 9-10 Hrs
Affected Systems: Control Panels, Supersite, Partnersite, API.
This outage shall have no impact on your domain names and other services, which will continue to function properly.
Inconvenience caused due to this downtime is deeply regretted.
Dear Reseller,
Multi Year Pricing will go live this Saturday on the 29th of May, 2010. This mail contains details on the following:
SuperSite Impact
The following files will be modified as part of the launch:
Check Availability.html: Manage Site » Edit/Translate Content Pages » Products » Domain » Domain_registration » Check_availibilty » Check_availibility.html
Dom_reg_addorder.html: Manage Site » Edit/Translate Content Pages » Products » Domain » Domain_registration » Dom_reg_addorder » Dom_reg_addorder.html
Domain_pricing.html: Manage Site » Edit/Translate Content Pages » Products » Domain » Domain_pricing » Domain_pricing.html
Please Note: Your SuperSite will continue to function normally without these changes. However, if you would like Multi Year Pricing to be displayed on your SuperSite, you will need to update the above the mentioned files.
Deprecation of Customer Slabs
As we had announced earlier, Customers Slabs will be deprecated and will be replaced with the ability to set Multi Year Pricing. The Customer Slabs that you have created will be removed on the 29th and only the Base Slab will be left intact. Post the launch you will be able to set prices for Customers based on the tenure that the Product is purchased for.
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