Categories
Downime notice NetEarth One Registry maintenance - scheduled

.IN Unavailability Notice: July 25, 2009

The LogicBoxes .IN Production environment would be undergoing a planned downtime for maintenance, as per the following schedule:

Maintenance Window

DateJuly 25, 2009
Time: 1500 hrs – 1900 hrs GMT/UTC
Duration: 4 hours

Affected Systems Domain Name Registrations, Renewals, Transfers, Management on the Live interface.

This outage shall have no impact on your domain names, which will continue to work properly. Please feel free to get in touch with our Support team, in case of any queries/doubts.

Categories
NetEarth One Registry maintenance - scheduled

VeriSign Com/Net Production Maintenance – 7 Day Notice

The Com/Net Production environment will be taken offline on Sunday, July 26,

2009 UTC (Saturday, July 25, 2009 EDT) for a scheduled maintenance.

 

Date: Sunday, July 26, 2009 UTC (Saturday, July 25, 2009 EDT)

Time: 0100 hrs – 0145 hrs UTC (2100 hrs – 2145 hrs EDT)

Duration: 45 Minutes

Purpose: Routine Maintenance

Categories
Downime notice EMERGENCY downtime NetEarth One Uncategorized

LogicBoxes OrderBox – Add Funds fixed.

LogicBoxes have informed us that the Add Funds problem has now been fixed.
They will be running a script later today to locate any apply any missed transactions.

Categories
Downime notice EMERGENCY downtime NetEarth One Uncategorized

LogicBoxes OrderBox – Add FUNDS failure

Good afternoon Resellers, or maybe not that good!

The LogicBoxes platform is failing to Add Funds at the moment through the complete chain of Resellers and Customers.

Although Payment Gateway transactions are showing as settled.  This has now been happening for at least 30 minutes.

I will post again, as soon as I get an update.

Chris

Categories
Downime notice NetEarth One

UN-Scheduled Maintenance for Linux Hosting (US)

Received this email this morning, nothing like telling us 3 hours before maintenance starts and calling it “Scheduled”!

Scheduled Maintenance for Linux (US) Hosting Server

Update as on July 10th, 2009, 22:00 hrs: The database connectivity issue is also rectified and all websites are now fully functional. We again apologize for the inconvenience caused and appreciate your patience shown during this maintenance.

Update as on July 10th, 2009, 21:00 hrs: Although the maintenance for 10th July is over, we have seen some irregularities with the database connectivity. We are aware of this and are working on a permanent fix. We expect this anomaly to be over within a couple of hours. Please note that only websites with databases might have their connections timed out. We apologies for the inconvenience caused and assure you that we will get it soon.

We have scheduled a few downtimes to apply hardware upgrades on our Linux (US) Hosting server for performance enhancement. Here are the necessary details :

Server 1 :

Maintenance Window:
Date: July 10th, 2009
Start Time: 12:00 hrs GMT
Estimated Duration : 4 hrs
Affected IP addresses:

67.15.184.2
67.15.35.97
67.15.238.18
67.15.254.219
67.15.47.14
67.15.35.98
67.15.238.19
67.15.254.220
67.15.47.28
67.15.35.99
67.15.238.174
67.15.254.221
67.15.35.121
67.15.35.100
67.15.238.175
67.15.254.222
67.15.35.122
67.15.35.101
67.15.238.176
67.15.254.223
67.15.35.123
67.15.35.102
67.15.238.177
67.15.254.224
67.15.35.124
67.15.35.103
67.15.238.178
67.15.254.225
67.15.35.125
67.15.35.104
67.15.238.179
67.15.254.226
67.15.35.90
67.15.35.105
67.15.238.180
67.15.254.227
67.15.35.91
67.15.47.11
67.15.238.181
67.15.254.228
67.15.35.92
67.15.47.147
67.15.238.182
67.15.254.229
67.15.35.93
67.15.238.14
67.15.238.183
67.15.254.230
67.15.35.94
67.15.238.15
67.15.47.26
67.15.254.231
67.15.35.95
67.15.238.16
67.15.149.229
67.15.254.232
67.15.35.96
67.15.238.17
67.15.254.164
67.15.254.233
67.15.254.165
67.15.254.169
67.15.254.173
67.15.254.234
67.15.254.166
67.15.254.170
67.15.254.174
67.15.254.216
67.15.254.167
67.15.254.171
67.15.254.214
67.15.254.217
67.15.254.168
67.15.254.172
67.15.254.215
67.15.254.218

Server 2 :

Maintenance Window:
Date: July 11th, 2009
Start Time: 01:00 hrs GMT
Estimated Duration : 30 mins

Affected IP addresses:

67.15.184.2
67.15.35.98
67.15.238.174
67.15.254.168
67.15.254.223
67.15.47.14
67.15.35.99
67.15.238.175
67.15.254.169
67.15.254.224
67.15.47.28
67.15.35.100
67.15.238.176
67.15.254.170
67.15.254.225
67.15.35.121
67.15.35.101
67.15.238.177
67.15.254.171
67.15.254.226
67.15.35.122
67.15.35.102
67.15.238.178
67.15.254.172
67.15.254.227
67.15.35.123
67.15.35.103
67.15.238.179
67.15.254.173
67.15.254.228
67.15.35.124
67.15.35.104
67.15.238.180
67.15.254.174
67.15.254.229
67.15.35.125
67.15.35.105
67.15.238.181
67.15.254.214
67.15.254.230
67.15.35.90
67.15.47.11
67.15.238.182
67.15.254.215
67.15.254.231
67.15.35.91
67.15.47.147
67.15.238.183
67.15.254.216
67.15.254.232
67.15.35.92
67.15.238.14
67.15.47.26
67.15.254.217
67.15.254.233
67.15.35.93
67.15.238.15
67.15.149.229
67.15.254.218
67.15.254.234
67.15.35.94
67.15.238.16
67.15.254.164
67.15.254.219
67.15.149.246
67.15.35.95
67.15.238.17
67.15.254.165
67.15.254.220
67.15.149.247
67.15.35.96
67.15.238.18
67.15.254.166
67.15.254.221
67.15.149.248
67.15.35.97
67.15.238.19
67.15.254.167
67.15.254.222
67.15.149.249


67.15.149.241
67.15.149.251
67.15.149.252

Server 3 :

Maintenance Window:
Date: July 12th, 2009
Start Time: 06:30 hrs GMT
Estimated Duration : 30 mins
Affected IP addresses:

67.15.253.216
67.15.184.111
67.15.238.2
75.125.56.201
67.15.184.68
67.15.184.134
67.15.35.5
67.15.238.3
75.125.56.202
67.15.184.69
67.15.184.135
67.15.184.19
67.15.238.4
75.125.56.203
67.15.184.70
67.15.184.136
67.15.246.253
67.15.238.5
75.125.56.204
67.15.184.133
67.15.184.137
67.15.246.254
67.15.238.6
75.125.56.205
67.15.149.234
67.15.184.138
67.15.254.35
67.15.238.100
75.125.56.206
67.15.149.235
67.15.184.139
67.15.254.34
67.15.149.219
75.125.56.207
67.15.149.239
67.15.184.140
67.15.254.33
67.15.254.185
67.15.254.194
67.15.149.240
67.15.184.141
67.15.253.240
67.15.254.186
67.15.184.30
67.15.149.242
67.15.184.142
67.15.253.241
67.15.254.187
67.15.184.35
67.15.149.243
67.15.184.143
67.15.253.242
67.15.254.188
67.15.184.46
67.15.149.244
67.15.184.145
67.15.253.243
67.15.254.189
67.15.184.47
67.15.149.245
67.15.184.144
67.15.253.244
67.15.254.190
67.15.184.50
67.15.149.246
67.15.184.146
67.15.253.245
67.15.254.195
67.15.184.51
67.15.149.247
67.15.184.147
67.15.253.254
67.15.254.192
67.15.184.65
67.15.149.248
67.15.184.148
67.15.253.253
67.15.254.193
67.15.184.67
67.15.149.249


67.15.149.241
67.15.149.251
67.15.149.252

Server 4 :

Maintenance Window:
Date: July 13th, 2009
Start Time: 06:30 hrs GMT
Estimated Duration : 30 mins

Affected IP addresses
:

67.15.149.232 75.125.56.51 75.125.56.69 75.125.56.87 67.15.238.22
75.125.56.34 75.125.56.52 75.125.56.70 75.125.56.88 67.15.238.23
75.125.56.35 75.125.56.53 75.125.56.71 75.125.56.89 67.15.238.24
75.125.56.36 75.125.56.54 75.125.56.72 75.125.56.90 67.15.238.25
75.125.56.37 75.125.56.55 75.125.56.73 75.125.56.91 67.15.238.11
75.125.56.38 75.125.56.56 75.125.56.74 75.125.56.92 67.15.238.12
75.125.56.39 75.125.56.57 75.125.56.75 75.125.56.93 75.125.56.146
75.125.56.40 75.125.56.58 75.125.56.76 75.125.56.94 75.125.56.147
75.125.56.41 75.125.56.59 75.125.56.77 75.125.56.95 75.125.56.148
75.125.56.42 75.125.56.60 75.125.56.78 75.125.56.96 75.125.56.149
75.125.56.43 75.125.56.61 75.125.56.79 75.125.56.97 75.125.56.150
75.125.56.44 75.125.56.62 75.125.56.80 75.125.56.98 75.125.56.151
75.125.56.45 75.125.56.63 75.125.56.81 75.125.56.99 75.125.56.152
75.125.56.46 75.125.56.64 75.125.56.82 75.125.56.100 75.125.56.153
75.125.56.47 75.125.56.65 75.125.56.83 75.125.56.101 75.125.56.154
75.125.56.48 75.125.56.66 75.125.56.84 75.125.56.102 75.125.56.155
75.125.56.49 75.125.56.67 75.125.56.85 75.125.56.103 75.125.56.156
75.125.56.50 75.125.56.68 75.125.56.86 67.15.238.21 75.125.56.157
  75.125.56.158 75.125.56.159 75.125.56.160  

Affected Systems : Sites hosted on these IP Addresses will cease to resolve.

Inconvenience caused due to this downtime is deeply regretted. Feel free to get in touch with our Support Team, in case of any queries or doubts.

Categories
NetEarth One Registry Price Increase

.BIZ Registry Price Increase

Hi All,

NeuStar (the domain registry) put their pricing up as of the 1st June 2009, we have tried to stave off the increase as long as we could for you.

It is now with regret that the pricing will increase as of Tuesday 7th July 23:59 BST (GMT +1).

 

The new pricing is listed below:

Tier 1   $8.95

Tier 2   $8.60

Tier 3   $8.25

Tier 4   $8.10

Tier 5   $7.99

If you use a 3rd party billing system, please make sure you update these.  If you use the Supersite or Partnersite, please login to NEO >> Settings >> Set Pricing Promos and Plans >> Domain Registration >> .BIZ

 

NetEarth One Sales.

Categories
NetEarth One Registry maintenance - scheduled

VeriSign – Registry EPP Tool OT&E environment

The Registry EPP Tool OT&E environment will be taken offline on  Tuesday, July 7, 2009 for a maintenance.

This will not stop any domain services from working. 

Date: Tuesday, July 7, 2009

Time: 1400 hrs – 1500 hrs UTC (1000 hrs – 1100 hrs EDT)

Duration: 1 hour

 

Purpose: Software Upgrade. The EPP tool provides an interface to send EPP requests and receive the resulting responses by connecting to any of the following systems: .Com/.Net, NameStore (.TV/.CC/.Jobs/Name Suggestion), .Name

Categories
Changes on the LB platform NetEarth One

Important Supersite and Partnersite changes for Unlimited Hosting

Dear Reseller,

As announced previously, LB will be launching their ‘Unlimited Hosting Plan’ @ $2.89/month on 1st July, 2009 between 05.30 and 06.30 UTC.

The Hosting Plan would include Unlimited Web Hosting at a cost price of $2.40 and Unlimited Email Hosting at a cost price of $0.49.

Please set your selling price for each of these products accordingly.


SUPERSITE IMPACT

Once launched, please reset the following SuperSite pages to default and apply your customized changes. Kindly ensure that you maintain a backup of the modified version locally.

Dashboard » Manage Site » Edit/Translate Content Pages » Homepage » Includes » Hostingblurb.html

Dashboard » Manage Site » Edit/Translate Content Pages » Products » Hosting » Web_email_hosting » Hosting_plans.html

Dashboard » Manage Site » Edit/Translate Content Pages » Menu_data.js

Dashboard » Manage Theme » JS » Menu_style.js

LB will also be introducing a new Hosting page which can be translated/changed from the following path once active:

Dashboard » Manage Site » Edit/Translate Content Pages » Products » Hosting » Web_email_hosting » Includes v Hosting_plans_details.html


PARTNERSITE IMPACT

Please reset the following page to default and apply your customized changes. Kindly ensure that you maintain a backup of the modified version locally.

Manage Site » Edit/Translate Content Pages » Products » Pricing » Pricing.html

For a list of API and CONTROL PANEL changes, please refer to our previous post here.


IMPORTANT

  • Please note that the maximum time frame for the Hosting product will be extended from the existing 5 years to 10 years, minimum being 1 year.
  • Dedicated IP will not be available for purchase with the Hosting package from the SuperSite but will be exposed from the control panel. This is being implemented to simplify the purchase flow for basic users.
  • Additional impacts can be found in our previous post here.

YAHOO SEARCH MARKETING CREDIT

YSM Credit with every Hosting package: All new and existing customers will be eligible for a FREE $50 YSM Coupon with every hosting package. This offer will be available to customers at all levels of your reseller chain.

YSM Credit with every Reseller Signup: All existing and new Reseller signups throughout the chain will be eligible for a FREE $50 YSM Coupon upon successful activation of their account with Yahoo. (separate information will be posted)

LB are certain that this addition will make your offer even more attractive and boost sales and signups.


Kind regards,

 

NetEarth One, inc.

Categories
NetEarth One Promotions

Unlimited Hosting Plan @ $2.89/month Only!

Dear Reseller,

LogicBoxes will be revamping their hosting package and introducing their ‘Unlimited Hosting Plan’ @ $2.89/month only. This plan will throw open exciting opportunities to all resellers to create a greater market presence and cater to multiple customer segments at an unmatched value-for-money price point.

In addition to the extremely attractive hosting package, LB will also be including a FREE Yahoo Search Marketing Credit worth $50 with every package.

The revamped hosting plan is an enticing proposal to every hosting customer as it stands unparalleled with an extremely competitive pricing of $2.89/month and unlimited quota on all parameters.

We strongly encourage all resellers to push hosting sales with the unlimited plan and pass on the pricing benefit to sub-resellers and customers.

 


LAUNCH DETAILS

 

  • Date: 1st July, 2009
  • Time: 05.30 UTC
  • Price: Unlimited Web + Email Hosting @ $2.89/month

 


IMPACT ON EXISTING PRODUCT

 

  • There will be ZERO Downtime during the migration.
  • The minimum purchase period for a hosting package will be set at 1 year.
  • The Money Back Guarantee Period will still stand at 30 days.
  • India Hosting will be deprecated, however existing orders will continue to function unaffected.
  • All four existing plans will be deprecated and all existing orders will be migrated to the new plan on 1st July.
  • Email Hosting will be bundled with Web Hosting but can also be purchased independently.
  • The new hosting package would include the set price for Web + Email hosting. Resellers are advised to set their pricing for Web and Email hosting accordingly, you can remove email in checkout process.
  • Login Credentials, Management and features of existing orders will remain unchanged.

 


CONTROL PANEL CHANGES

 

  • There will not be an option to set the ‘Plan Name’ from the pricing page.
  • A Dedicated IP field will be included on the pricing page.
  • The Upgrade/Downgrade option will be deprecated with the launch of the new single hosting plan.

 


API CHANGES

 

Since the Upgrade/ Downgrade option will no longer be available, the following API methods will be deprecated:

  • LinuxHostingOrder.getModPricing
  • LinuxHostingOrder.mod
  • WindowsHostingOrder.getModPricing
  • WindowsHostingOrder.mod

The ‘packagekey‘ and ‘excessbandwidth‘ parameters will not be considered in the following Methods post launch:

  • LinuxHostingOrder.getMonthlyCostAndValidate
  • WindowsHostingOrder.getMonthlyCostAndValidate
  • LinuxHostingOrder.add
  • WindowsHostingOrder.add

We will also be announcing a lower renewal price for ALL existing hosting customers within a specific time frame. These details will be conveyed in our next mailer.

 

Email Hosting Migration

As previously mentioned LB will revamp Email Hosting, they would be migrating Email Hosting to the Mail.pw infrastructure. Along with greater performance, redundancy, uptime and scalability, they will also be introducing a new user friendly interface on 2nd July, 2009.

The new interface will be brandable, cleaner, intuitive and easy to navigate. Screenshots of the new and improved interface will soon be made available to our resellers. This move represents another important phase in the re-designing of their Email Product after the infrastructure upgrades. Next in line are improved anti-spam and anti-virus technology amongst others.

 

Kind regards,

 

NetEarth One, Inc.