Changes on the LB platform NetEarth One

Platform updates : Reseller Lock & Email Hosting Updates

Change in the Reseller Lock Implementation

On the 24th of March, 2010, LB will be changing the Lock implementation in the Control Panel such that you will be able to manage a Domain that is locked.

Current implementation: once a Reseller Lock is applied on a Domain, it cannot be managed unless the lock is removed. When locked, neither you nor your Customer can update the contact information, change nameservers or transfer the Domain.

New implementation: when a Domain has a Reseller Lock applied on it, you will be able to manage the Domain. You will be able to update the contact information and change nameservers even though the Domain is locked. However, you will not be able to transfer the Domain unless the lock is removed. At the same time, your Customer/Sub-Resellers will still not be able to manage the Domain unless you have removed the Lock.

This new implementation will give you the flexibility to manage a Domain and still ensure that your Customers/Sub-Resellers do not make unnecessary changes to their Domains.

Note: There will be no impact on the Domain Theft Protection feature as part of this change.

Completely Private-labeled Email Hosting

LB will be discontinuing the ‘’ branding and will re-introduce private-labeled Email Hosting across the coming week. This migration will be conducted between the 20th and 24th of March, 2010 and LB recommend that you pass on this information to your Resellers and Customers to ensure that they are prepared for this change.

Rest assured, this development is completely backward compatible and hence there will be no disruption of services.

Multi Year Pricing – Discontinuation of Customer Slabs

As part of the process of introducing Multi Year Pricing, LB have removed the ability to create new Customer Slabs from the Control Panel.