Category: NetEarth One

NetEarth One information

Categories
Changes on the LB platform Downime notice NetEarth One

LB OrderBox Downtime notice

Maintenance is scheduled for the OrderBox infrastructure on the 18th of August 2013 (Sunday).

The exact details of the maintenance are as follows:

Date: Sunday, 18th August 2013.
Timing : 02:30 AM – 03.00 AM (0230 – 0300 hrs) GMT
Maintenance window : 30 minutes

 

Affected services: Control Panel, Supersite, Partnersite, API and whois services.

 

Reason: LB are undertaking this maintenance to improve on our alert systems and various other upgrades.

 

LB regret the inconvenience caused during the interim and thank you for your patience and co-operation.

Categories
Downime notice NetEarth One

LB pooler server mainteannce

LB are having a server consolidation activity for their Pooler server (responsible for making registry connections) at the datacentre and for that they would require a downtime on 31st July 2013 as per the following schedule:

Maintenance window:

Date : Wednesday, 31st July 2013
Start Time : 02:30:00 hrs UTC / 08:00:00 hrs IST
End Time : 02:45:00 hrs UTC / 08:15:00 hrs IST

During the above maintenance there will be no downtime for orderbox. However, some of the registry calls could be affected. Thus, we advise you to carry out any actions on domain orders that would make a call to the registry post this maintenance.

Categories
Changes on the LB platform NetEarth One

ERRP – Update from ICANN

ICANN has announced the implementation of the Expired Registration Recovery Policy (ERRP). Through this mandatory policy, all Registrars and Resellers are obligated to comply with the following guidelines –

  • Registrars must ensure that at least 2 mandatory expiration reminders are sent to the Registrant at Expiry (RAE), approximately a month before, and a week before the expiration of a domain name. Additionally, at least one more reminder must be sent to the RAE within 5 days of domain expiration. This communication has to be in the language of the registration agreement
  • The renewal fee and restoration fee have to be made available to the Registrant at the time of domain registration. These fees have to be updated on the Reseller’s websites and a URL of the same has to be included in the registration agreement
  • The communication channel to be used for notifications must be displayed on the Reseller’s website and a link for the same has to be included in the registration agreement

Steps we’re taking to comply with this program:

  • We will introduce 2 new e-mails in the system for the pre as well as post expiry notifications mandated by ICANN. These mails shall be sent out only for gTLDs
  • These emails are fully customizable and you can edit the entire content of the mail except the list of expiring domain names
  • The default registration agreement will also be updated to include the new points mandated by ICANN
  • The Supersite will be updated to incorporate the display of pricing details and the communication channels being used to notify Registrants. If you are not using Supersite, you will have to manually make the changes in order to be compliant with this policy.
  • If you are not using Supersite, you will have to make the above mentioned changes on your own website in order to be compliant with this policy

When will these changes come into effect?

We plan to implement these changes on Monday, August 8th, 2013. Please circulate these mandates to your sub resellers and customers so that they are prepared well in time for the effective date.

 

If you require any assistance, please do not hesitate to contact support and we will get your questions answered 🙂

 

Categories
Changes on the LB platform Downime notice EMERGENCY downtime NetEarth One

EMERGENCY LB database maintenance on NEO account – Thursday 11th July

LogicBoxes are performing some maintenance on our Registrar within their database this coming Thursday, 11th July 2013 at 0500UTC/GMT.

It will mean that the parent key in the OrderBox will change, this is only an issue for anyone who is still running the SOAP api, which must by now be few and far between.  No changes or new orders can be created whilst this maintenance window is taking place.

The expected downtime will be circa 1hour 30 mins, but, we are allowing 2 hours just to make sure.

So to recap :

Maintenance Window : Thursday, 11th July 2013 at 0500UTC  – 0700UTC

Duration : 2 hours

Affected Systens : Supersite / Partnersite / Control Panel, Resellers will not be able to login whilst this is happening.

Domains, DNS and any LB hosting will continue to work without issue.

 

Categories
Downime notice EMERGENCY downtime NetEarth One

LB Database maintenance

Previous maintenance on 26th May, 2nd June and 9th June all never took place, we have now been assured this should :
Date: 7th July 2013, Sunday

Timing :

2:30 AM – 3:00 AM    (0230 – 0300 hrs) GMT

8:00 AM – 8:30 AM    (0800 – 0830 hrs) IST

Maintenance window : 30 minutes

Access to the following systems will be affected during this downtime: Control Panel, Supersite, Partnersite and API.

Categories
Downime notice NetEarth One

LB Domain forwarding service maintenance

LB's upstream data center will be upgrading the firmware for certain routers and hence that 
would need a downtime for our domain forwarding service as per the below schedule:
Date: Wednesday, July 10, 2013 (07/10/2013)
Start Time: 05:00 AM UTC/GMT
End Time: 01:00 PM UTC/GMT
Duration: 8 hours.
Services Affected:
Domain forwarding service. Although the above maintenance window states 8 hours from 
10-Jul-2013 05:00 - 13:00 UTC, LB expect that the actual downtime would be just a few 
hours during this window, with the remaining time allotted for verifying that full 
functionality has been restored and correcting any outlying issues after the changes have been applied.
Categories
NetEarth One Registry Price Increase

Reminder ORG price increase 30th June 2013

PIR are increasing the pricing of the .ORG tld on 1st July 2013, we will be changing the pricing on the platform to note this increase at 12:00 UTC 30th June 2013.

The pricing will increase by the exact amount that PIR are putting it up by across all tiers, namely 55 cents ( $0.55 ).

The above pricing increase is for Trasnfer / Renew or Registration and for restore $1 will be added, taking it to $66.00 to restore a .org domain.

 

AMENDMENT : Restore price has increased from 65.00 to 66.00

Categories
NetEarth One Registry Price Increase

Reminder NET price increase 30th June 2013

Verisign GRS  are increasing the pricing of the .NET tld on 1st July 2013, we will be changing the pricing on the platform to note this increase at 12:00 UTC 30th June 2013.

The pricing will increase by the exact amount that Verisign GRS are putting it up by across all tiers, namely 51 cents ( $0.51 ).

The above pricing increase is for Trasnfer / Renew or Registration and for restore $1 will be added, taking it to $56.00 to restore a .net domain.

Categories
NetEarth One Registry Price Increase

.ORG price increase 1st July 2013

PIR are increasing the pricing of the .ORG tld on 1st July 2013, we will be changing the pricing on the platform to note this increase at 12:00 UTC 30th June 2013.

The pricing will increase by the exact amount that PIR are putting it up by across all tiers, namely 55 cents ( $0.55 ).

Categories
NetEarth One Registry Price Increase

.BIZ price increase 1st September 2013

Neustar are increasing the pricing of the .BIZ tld on 1st September 2013, we will be changing the pricing on the platform to note this increase at 12:00 UTC 31st August 2013.

The pricing will increase by the exact amount that Neustar are putting it up by across all tiers, namely 78 cents ( $0.78 ).