Category: EMERGENCY downtime

At approximately 1915 teh platform became very slow, and as of around 10 minutes ago, the platform has been placed under emergency mainteannce.

We will update this blog when we have further info.

Because of a cooling failure at one of their Data Centers, they’ve had to shut down the mail servers on their new infrastructure and cPanel servers. They had to take this step to ensure the servers do not overheat and your data remains unaffected. As yet they do not have any ETA to fix, but the technicians at their Data Center are working on this and they expect the issue to be fixed soon.

You will not be able to send/receive emails, your websites hosted on our cPanel servers and the cPanel control panel will not resolve.

Update – We expect the issue to be fixed by 21:45 GMT.

Update #2 – cPanel hosting servers will be up by 21:00 GMT.

Update #3 – cPanel hosting servers are up. Also, all email servers except for one are up.

Dear Resellers,.

The LB maintenance  has been extended by 2 hours, this should therefore mean that the platform will be back at 1030GMT

Dear Resellers,

It would appear that the LB platform has network issues, currently and fo rthe last 10 minutes it has been unreachable.

We will update this blog post throughout the coming hours.

Rest assured we have already been on teh telephone to LB.

AS of 13:29GMT on Monday 3rd May 2010, the LogicBoxes platform appears to have gone down, I will keep this post updated until is it back up.

13:50 Platform is up, just waiting for reason