Categories
Changes on the LB platform NetEarth One Registry maintenance - scheduled

Domain Forwarding Update – Supersite and Partnersite changes & Downtime Notice

 

Dear Reseller,

This post contains important information about the following:

Free Domain Forwarding Service – SuperSite/Partnersite Changes 

Live Chat Product Discontinuation

Mail Forwarding on .PW Platform – Coming Soon

Maintenance Window

 

Free Domain Forwarding Service Update – SuperSite Changes

LB will be launching their Free Domain Forwarding Service on 9th August 2009. Please see to our previous announcement ( on our blog ) for the changes that you and your resellers may need to undertake to ensure a seamless update.

The introduction of the Free Domain Forwarding Service requires LB to make changes to the current purchase process, the product links and other associated details on the SuperSite. The updates will ensure that your customers are made aware of the FREE service and that it effectively assists you in attracting more registrations.

If you or your Resellers have customized any of the below mentioned SuperSite pages, please ensure that you take a backup or save a copy of the current customizations across the following pages from within the SuperSite Admin Area:

# SuperSite Main Menu:
Path: Dashboard » Manage Site » Edit Main Menu » Menu_data.js

# Common:
Path: Dashboard » Manage Site » Edit/Translate Content Pages » Common » Errors » Error_messages_list.txt

# Sidebar:
1. Path: Dashboard » Manage Site » Edit/Translate Content Pages » Sidebars » Sidebar_domain.html
2. Path: Dashboard » Manage Site » Edit/Translate Content Pages » Sidebars »  Includes » Sidebar_domain_section.html

# Product Pages:
1. Path: Dashboard » Manage Site » Edit/Translate Content Pages » Products »Features » Free_services » Free_services.html
2. Path: Dashboard  Manage Site » Edit/Translate Content Pages » Products » Common » Free_services_blurb.html
3. Path: Dashboard » Manage Site » Edit/Translate Content Pages » Products » Domain » Domain_mail_fwd » Domain_mail_fwd » Domain_mail_fwd_addorder.html

# Styles:
Path: Dashboard » Manage Theme » CSS » Common » Fdns-styles.css

Note: In case you or Resellers have translated any SuperSite content, the updated/modified pages listed above will need to be translated.

Once the changes are made on the platform on the 9th of August, you will need to update your customizations to the above pages through the SuperSite Admin Area.

LB urge you to pass this information on to your Resellers at the earliest to ensure a timely and seamless update at their end.
 

PartnerSite Changes

Similar to the SuperSite, PartnerSite will be updated to give requisite coverage to the Free Domain Forwarding Service in order to make your product offering much more attractive to potential Resellers.

In order to include the Free Domain Forwarding Service on your PartnerSite, you and your Resellers will need to modify the following pages:

# Homepage:
Dashboard » Manage Site » Edit/Translate Content Pages » Homepage » Index.html

# PartnerSite Main Menu:
1. Dashboard » Manage Site » Edit Menu » Menu_data.js

# Sidebars:
1. Dashboard » Manage Site » Edit/Translate Content Pages » Sidebars » Includes » Sidebar_free_services.html
2. Dashboard » Manage Site » Edit/Translate Content Pages » Sidebars » Includes » Sidebar_products_partnersite.html

# Products:
1. Dashboard » Manage Site » Edit/Translate Content Pages » Products » Domain » Domain_mail_forwarding » Domfwd_mailfwd.html
2. Dashboard » Manage Site » Edit/Translate Content Pages » Products » Features » Free_services » Free_services.html
3. Dashboard » Manage Site » Edit/Translate Content Pages » Products » Pricing » Pricing.html
4. Dashboard » Manage Site » Edit/Translate Content Pages » Products » Product_catalog » Product_catalog.html

# Common:
Dashboard » Manage Site » Edit/Translate Content Pages » Common » Footer » Footer.html

# Miscellaneous:
Dashboard » Manage Site » Edit/Translate Content Pages » Misc » Signup » Signupnow.html

Note: Incase you or your Resellers have translated any PartnerSite content, the updated/modified pages listed above will need to be translated.

Once the changes are made at our end on the 9th of August, you will need to update your customizations to the above pages through the PartnerSite Admin Area.

We urge you to pass this information on to your Resellers at the earliest to ensure a seamless update at their end.

Live Chat Product Discontinuation:

LB would like to inform you that their Live Chat Product will be discontinued from Wednesday, 12th August 2009.

– New Live Chat orders will not be accepted through the system after 12th August 2009

– Existing Orders will continue to function normally
 

Mail Forwarding on .PW Platform –  Coming Soon:

LB are pleased to announce that their Mail Forwarding Product will be migrated to the Mail.pw platform shortly. The details of the migration will be communicated in the coming weeks.

Do feel free to contact us in case you have any questions regarding the above details.

Maintenance Window:

Please see below, the details on the scheduled maintenance to make the above changes:

Maintenance Window

Date: Sunday, August 9th, 2009
Time:
6:00 UTC
Estimated Duration:
1 hr
Following services will not be accessible during the downtime:
Reseller & Customer Control Panels
– Knowledgebase
– API  
– SuperSite & PartnerSite

 
Best Regards,

Chris

   
Categories
Changes on the LB platform NetEarth One Promotions Uncategorized

NetEarth One – Free Domain Forwarding – coming soon

 

Dear Reseller,This blog/RSS entry contains important information about the following:

 

Free Domain Forwarding Service

LogicBoxes are excited to announce that they will be launching their Free Domain Forwarding Service on the 9th of August. This latest addition to their suite of Free Products will be offered with every service that is provisioned through the LogicBoxes Platform.

As they approach the launch, they would like to furnish you with the changes that you and your Resellers may need to undertake to ensure a seamless update. We have described the impact of this launch below:


Domain Forwarding Sign-up and Setup:

1. All accounts on the system will be signed up for the Free Domain Forwarding Service on the 9th of August
2. All customer and sub-reseller sign-ups post 9th August will be automatically signed up for this service 
3. As Domain Forwarding will become a free product, the pricing tables will be removed from your and your Resellers’ control panels


Activating Free Domain Forwarding:

In order to activate the Free Domain Forwarding Service, your Resellers and Customers will need to:
1. Navigate to the associated Product Management Console
2. Click on the Free Domain Forwarding button
3. Click on the Activate Domain Forwarding button
4. Once successfully activated, the Activate Domain Forwarding button will be replaced by a Manage Domain Forwarding button


Nameserver Information: 1. If the domain name using the service is registered through the LogicBoxes system, but the nameservers are not the same as those required to use the Domain Forwarding Service, our system will prompt the customer by displaying an Auto Update Nameservers button. On clicking this button, the nameservers will be updated automatically.
2. If the domain name is not registered with us, and the nameservers are not the same as those required to use the Domain Forwarding Service, the required nameservers will be displayed to the Customer. The auto-updation option will not be available, as these domains are not being managed through the LogicBoxes platform. 


Impact on Existing Orders:

1. If the Domain Forwarding order is associated with one or more Products in the system, your Customers will simply need to search for the Product associated with the Domain Forwarding Service and access the management console from the Order Details View. Alternatively, your Customers and Resellers can use the widget on the Control Panel homepage to locate their Domain Forwarding Service.
2. If the Domain Forwarding order is not associated with any other Product in the system, your Customers and Resellers can use the widget on the Control Panel homepage to locate their Domain Forwarding Service.


API Impact: The relevant methods can be found under the DomainFwd class, within the DomainsKit.

Changes to the Existing API:

The following methods will be deprecated on the 9th of August:
– getDetails()
– del()
– getDetailsByDomain()
– getOrderIdByDomain()
– renew()
– add()
– list()
– mod()
– manage()

New Methods:

The following methods will be added:
– setupDomainForwardService(int orderID)
– manageDomainForwardService()


The above information has been put together to give you a perspective of the expected modifications, so that you can make any necessary changes on your site / use of the API.Through the course of this week, we will continue to send you regular updates on all developments on this front. We urge you to pass on this information to your Resellers at the earliest possible so they can prepare for the launch at their end as well. Do feel free to contact us in case you have absolutely any questions regarding the above details.
Please feel free to contact us if you requuire any assistance.

Kind Regards,

Chris

 
   
Categories
NetEarth One Promotions Registry Price Increase

Prices and Promo’s Update – IMPORTANT

 


NetEarthOne Product/Promo: Important Announcements.



Dear Reseller,

Below are a few important updates regarding our Product and Promo Offerings. As per your previous settings, modifications may be required at your end as well.


Unlimited Hosting @ $2.89

As you might be aware, our Unlimited Hosting comes with Yahoo Search Marketing Credit worth $50; unlimited email accounts, unlimited bandwidth, unlimited disk space and much more.
You can also bundle Dedicated IP/SSLs at just $1.59/month per Hosting Package.

To enable Dedicated IPs all you need to do is login to your Control Panel and follow the steps below.

  • Search for the domain name for which you have purchased the hosting package and proceed to the Order Details
  • Click the “Enable SSL (Dedicated IP) Support” button in the lower toolbar
  • Click the “Confirm” button on the following page that displays your Cost and Selling Price

Dedicated IPs only adds to the competitive edge that you already have on account of our Unlimited Hosting Product.


Third Level .IN Domains – Now for $5.39

Please be informed that the Promo Pricing for Third Level .IN Domains will increase to $5.39. This new pricing will be effective Today, 28th of July ’09 at 12:30 UTC. We recommend you change your pricing in advance to avoid being negatively affected by this change in pricing.

Also for your benefit, we have increased the current Barrier Pricing applicable for this promo from $6.99 to $7.99.

Please Note:

  • The Promo price change is applicable only to Third Level .IN Domains.
  • This Promo will continue to be offered through the ResellerClub Promo Engine. To avail of the pricing of $5.39 on all Third level .IN Domains, you need to set your Selling Price in the Promo Engine to not more than $7.99 for Customers and Sub-Resellers. If you do not wish to pass on the promo and set your Selling Price to a value higher than $7.99, your Cost Price will then be set to $6.99 or your slab based pricing, whichever is lower. For any further clarifications, please refer to our KnowledgeBase.
  • The Promo is applicable for the first year of registration only. A two year Third Level .IN Domain registration will be billed as Promo Pricing + Regular Price for 1 year.
  • Renewals and Transfer-ins will not attract this Promo pricing.
  • There are no restrictions on the number of Domains that can be registered within this Promo period.
  • The .IN promo will end on 29th September, 2009.

Promotions ending soon:

The following promos will end on the 30th of July, 2009 at 12:30 UTC. So hurry and make the most of them! Prices FROM :

  • .US @ $4.39 only!
  • .MOBI just @ $7.69!
  • .ORG @ $7.14 only!
  • .TV @ $20.34!

For any further queries, feel free to contact us

Best Regards,

Chris Pelling

NetEarth One, Inc.




Categories
Uncategorized

.COM/.NET Unavailability Notice: July 26, 2009

The LogicBoxes .COM/.NET Production environment would be undergoing a planned downtime for maintenance, as per the following schedule:

Maintenance Window

DateJuly 26, 2009
Time: 0100 hrs – 0145 hrs GMT/UTC
Duration: 45 mins

Affected Systems Domain Name Registrations, Renewals, Transfers, Management on the Live interface.

This outage shall have no impact on your domain names, which will continue to work properly. Please feel free to get in touch with our Support team, in case of any queries/doubts.

Categories
Downime notice NetEarth One Registry maintenance - scheduled

.IN Unavailability Notice: July 25, 2009

The LogicBoxes .IN Production environment would be undergoing a planned downtime for maintenance, as per the following schedule:

Maintenance Window

DateJuly 25, 2009
Time: 1500 hrs – 1900 hrs GMT/UTC
Duration: 4 hours

Affected Systems Domain Name Registrations, Renewals, Transfers, Management on the Live interface.

This outage shall have no impact on your domain names, which will continue to work properly. Please feel free to get in touch with our Support team, in case of any queries/doubts.

Categories
NetEarth One Registry maintenance - scheduled

VeriSign Com/Net Production Maintenance – 7 Day Notice

The Com/Net Production environment will be taken offline on Sunday, July 26,

2009 UTC (Saturday, July 25, 2009 EDT) for a scheduled maintenance.

 

Date: Sunday, July 26, 2009 UTC (Saturday, July 25, 2009 EDT)

Time: 0100 hrs – 0145 hrs UTC (2100 hrs – 2145 hrs EDT)

Duration: 45 Minutes

Purpose: Routine Maintenance

Categories
Downime notice EMERGENCY downtime NetEarth One Uncategorized

LogicBoxes OrderBox – Add Funds fixed.

LogicBoxes have informed us that the Add Funds problem has now been fixed.
They will be running a script later today to locate any apply any missed transactions.

Categories
Downime notice EMERGENCY downtime NetEarth One Uncategorized

LogicBoxes OrderBox – Add FUNDS failure

Good afternoon Resellers, or maybe not that good!

The LogicBoxes platform is failing to Add Funds at the moment through the complete chain of Resellers and Customers.

Although Payment Gateway transactions are showing as settled.  This has now been happening for at least 30 minutes.

I will post again, as soon as I get an update.

Chris

Categories
Uncategorized

.BIZ Registry Price Increase – completed today

As per our announcement of July 5th, on this blog, we have now increased the pricing for .BIZ.

Click here to read the July 5th announcement.

Please remember to update your pricing!

Categories
Downime notice NetEarth One

UN-Scheduled Maintenance for Linux Hosting (US)

Received this email this morning, nothing like telling us 3 hours before maintenance starts and calling it “Scheduled”!

Scheduled Maintenance for Linux (US) Hosting Server

Update as on July 10th, 2009, 22:00 hrs: The database connectivity issue is also rectified and all websites are now fully functional. We again apologize for the inconvenience caused and appreciate your patience shown during this maintenance.

Update as on July 10th, 2009, 21:00 hrs: Although the maintenance for 10th July is over, we have seen some irregularities with the database connectivity. We are aware of this and are working on a permanent fix. We expect this anomaly to be over within a couple of hours. Please note that only websites with databases might have their connections timed out. We apologies for the inconvenience caused and assure you that we will get it soon.

We have scheduled a few downtimes to apply hardware upgrades on our Linux (US) Hosting server for performance enhancement. Here are the necessary details :

Server 1 :

Maintenance Window:
Date: July 10th, 2009
Start Time: 12:00 hrs GMT
Estimated Duration : 4 hrs
Affected IP addresses:

67.15.184.2
67.15.35.97
67.15.238.18
67.15.254.219
67.15.47.14
67.15.35.98
67.15.238.19
67.15.254.220
67.15.47.28
67.15.35.99
67.15.238.174
67.15.254.221
67.15.35.121
67.15.35.100
67.15.238.175
67.15.254.222
67.15.35.122
67.15.35.101
67.15.238.176
67.15.254.223
67.15.35.123
67.15.35.102
67.15.238.177
67.15.254.224
67.15.35.124
67.15.35.103
67.15.238.178
67.15.254.225
67.15.35.125
67.15.35.104
67.15.238.179
67.15.254.226
67.15.35.90
67.15.35.105
67.15.238.180
67.15.254.227
67.15.35.91
67.15.47.11
67.15.238.181
67.15.254.228
67.15.35.92
67.15.47.147
67.15.238.182
67.15.254.229
67.15.35.93
67.15.238.14
67.15.238.183
67.15.254.230
67.15.35.94
67.15.238.15
67.15.47.26
67.15.254.231
67.15.35.95
67.15.238.16
67.15.149.229
67.15.254.232
67.15.35.96
67.15.238.17
67.15.254.164
67.15.254.233
67.15.254.165
67.15.254.169
67.15.254.173
67.15.254.234
67.15.254.166
67.15.254.170
67.15.254.174
67.15.254.216
67.15.254.167
67.15.254.171
67.15.254.214
67.15.254.217
67.15.254.168
67.15.254.172
67.15.254.215
67.15.254.218

Server 2 :

Maintenance Window:
Date: July 11th, 2009
Start Time: 01:00 hrs GMT
Estimated Duration : 30 mins

Affected IP addresses:

67.15.184.2
67.15.35.98
67.15.238.174
67.15.254.168
67.15.254.223
67.15.47.14
67.15.35.99
67.15.238.175
67.15.254.169
67.15.254.224
67.15.47.28
67.15.35.100
67.15.238.176
67.15.254.170
67.15.254.225
67.15.35.121
67.15.35.101
67.15.238.177
67.15.254.171
67.15.254.226
67.15.35.122
67.15.35.102
67.15.238.178
67.15.254.172
67.15.254.227
67.15.35.123
67.15.35.103
67.15.238.179
67.15.254.173
67.15.254.228
67.15.35.124
67.15.35.104
67.15.238.180
67.15.254.174
67.15.254.229
67.15.35.125
67.15.35.105
67.15.238.181
67.15.254.214
67.15.254.230
67.15.35.90
67.15.47.11
67.15.238.182
67.15.254.215
67.15.254.231
67.15.35.91
67.15.47.147
67.15.238.183
67.15.254.216
67.15.254.232
67.15.35.92
67.15.238.14
67.15.47.26
67.15.254.217
67.15.254.233
67.15.35.93
67.15.238.15
67.15.149.229
67.15.254.218
67.15.254.234
67.15.35.94
67.15.238.16
67.15.254.164
67.15.254.219
67.15.149.246
67.15.35.95
67.15.238.17
67.15.254.165
67.15.254.220
67.15.149.247
67.15.35.96
67.15.238.18
67.15.254.166
67.15.254.221
67.15.149.248
67.15.35.97
67.15.238.19
67.15.254.167
67.15.254.222
67.15.149.249


67.15.149.241
67.15.149.251
67.15.149.252

Server 3 :

Maintenance Window:
Date: July 12th, 2009
Start Time: 06:30 hrs GMT
Estimated Duration : 30 mins
Affected IP addresses:

67.15.253.216
67.15.184.111
67.15.238.2
75.125.56.201
67.15.184.68
67.15.184.134
67.15.35.5
67.15.238.3
75.125.56.202
67.15.184.69
67.15.184.135
67.15.184.19
67.15.238.4
75.125.56.203
67.15.184.70
67.15.184.136
67.15.246.253
67.15.238.5
75.125.56.204
67.15.184.133
67.15.184.137
67.15.246.254
67.15.238.6
75.125.56.205
67.15.149.234
67.15.184.138
67.15.254.35
67.15.238.100
75.125.56.206
67.15.149.235
67.15.184.139
67.15.254.34
67.15.149.219
75.125.56.207
67.15.149.239
67.15.184.140
67.15.254.33
67.15.254.185
67.15.254.194
67.15.149.240
67.15.184.141
67.15.253.240
67.15.254.186
67.15.184.30
67.15.149.242
67.15.184.142
67.15.253.241
67.15.254.187
67.15.184.35
67.15.149.243
67.15.184.143
67.15.253.242
67.15.254.188
67.15.184.46
67.15.149.244
67.15.184.145
67.15.253.243
67.15.254.189
67.15.184.47
67.15.149.245
67.15.184.144
67.15.253.244
67.15.254.190
67.15.184.50
67.15.149.246
67.15.184.146
67.15.253.245
67.15.254.195
67.15.184.51
67.15.149.247
67.15.184.147
67.15.253.254
67.15.254.192
67.15.184.65
67.15.149.248
67.15.184.148
67.15.253.253
67.15.254.193
67.15.184.67
67.15.149.249


67.15.149.241
67.15.149.251
67.15.149.252

Server 4 :

Maintenance Window:
Date: July 13th, 2009
Start Time: 06:30 hrs GMT
Estimated Duration : 30 mins

Affected IP addresses
:

67.15.149.232 75.125.56.51 75.125.56.69 75.125.56.87 67.15.238.22
75.125.56.34 75.125.56.52 75.125.56.70 75.125.56.88 67.15.238.23
75.125.56.35 75.125.56.53 75.125.56.71 75.125.56.89 67.15.238.24
75.125.56.36 75.125.56.54 75.125.56.72 75.125.56.90 67.15.238.25
75.125.56.37 75.125.56.55 75.125.56.73 75.125.56.91 67.15.238.11
75.125.56.38 75.125.56.56 75.125.56.74 75.125.56.92 67.15.238.12
75.125.56.39 75.125.56.57 75.125.56.75 75.125.56.93 75.125.56.146
75.125.56.40 75.125.56.58 75.125.56.76 75.125.56.94 75.125.56.147
75.125.56.41 75.125.56.59 75.125.56.77 75.125.56.95 75.125.56.148
75.125.56.42 75.125.56.60 75.125.56.78 75.125.56.96 75.125.56.149
75.125.56.43 75.125.56.61 75.125.56.79 75.125.56.97 75.125.56.150
75.125.56.44 75.125.56.62 75.125.56.80 75.125.56.98 75.125.56.151
75.125.56.45 75.125.56.63 75.125.56.81 75.125.56.99 75.125.56.152
75.125.56.46 75.125.56.64 75.125.56.82 75.125.56.100 75.125.56.153
75.125.56.47 75.125.56.65 75.125.56.83 75.125.56.101 75.125.56.154
75.125.56.48 75.125.56.66 75.125.56.84 75.125.56.102 75.125.56.155
75.125.56.49 75.125.56.67 75.125.56.85 75.125.56.103 75.125.56.156
75.125.56.50 75.125.56.68 75.125.56.86 67.15.238.21 75.125.56.157
  75.125.56.158 75.125.56.159 75.125.56.160  

Affected Systems : Sites hosted on these IP Addresses will cease to resolve.

Inconvenience caused due to this downtime is deeply regretted. Feel free to get in touch with our Support Team, in case of any queries or doubts.