Author: admin

Categories
NetEarth One

NetEarth One, .UK Pricing update

Good afternoon,

Now we are seeing the dollar and pound conversions starting to move again, our .UK pricing must increase, the prices below are PER YEAR and a MINIMUM / MAXIMUM of 2 years are charged:

Tier 1      $5.19

Tier 2      $5.09

Tier 3      $4.99

Tier 4      $4.95

Tier 5      $4.85

The above prices will be for NEW / RENEW, please remember the above pricing is per year and you can only order 2 years in total (not just one). These prices will be applied at 12:00 GMT on Tuesday 10th November 2009

If you use a billing platform, like AWBS or WHMCS, please make sure you update the pricing.

I apologise for this increase, this is NOT a registry increase but a fluctuation in currency rates, we have held this off for as long as possible but for those of you who benefitted from the drop last year the currencies are getting stronger.

If you have any questions or concerns, please do not hesitate to contact us by email to support@netearthone.com .

Regards,

Chris

Categories
Uncategorized

Unscheduled LB platform downtime complete

The LB platform appears to be working again.

We will keep an eye on it for the next few hours and update this Post!

Chris

Categories
Downime notice NetEarth One

UNESCHEDULED LogicBoxes Platform downtime

LogicBoxes have yet to inform us that the platform is down.

We have seen a lag in the service around 4 hours ago, however 30 minutes ago the whole platform “went offline”,

LB is already talking with The Planet whim they are so far blaming for this outage.

We will keep you updated.

Chris

Categories
Downime notice NetEarth One

Scheduled maintenance – Email hosting service

Dear Reseller,

This is to inform you that one of LB’s mail hosting servers is scheduled for a downtime this weekend. During this downtime, LB will  be upgrading the server hardware for better performance.

We would like to assure you there will be no loss of emails; all new incoming mails will be queued up for delivery and will be available in the Inbox as soon as the server is up and operational.

Maintenance Window:

Date: Sunday, Nov 1, 2009.
Time: 0900 Hrs IST | 0330 GMT
Duration: 2 Hrs.

Packages served on the below mentioned IP addresses shall be affected:

70.87.29.2
70.87.29.132
70.87.29.134
70.87.29.14

Impact:

– Manage email hosting console will be inaccessible.

– Modification actions on affected orders will fail.

– Webmail & send / receive through mail clients will be unavailable.

We regret the interruption in services. For any addition information, feel free to contact our support desk.

Categories
NetEarth Group NetEarth One

.ORG internal price increase (NOT a registry increase)

It has come to our attention that the .ORG TLD has been priced under our cost price, effective Monday 12th October 2009, the new pricing for the Tiers will be the following :

Tier 1    $8.45

Tier 2    $8.25

Tier 3    $8.15

Tier 4    $8.05

Tier 5    $7.95

The above prices will be for NEW / RENEW and TRANSFER, the Restore charge will also increase from $45.00 to $65.00.

If you use a billing platform, like AWBS or WHMCS, please make sure you update the pricing.

I apologise for this increase, as mentioned above it is NOT a registry (PIR.org) increase, but an increase to bring the domain over our cost price from the platform provider. 

If you have any questions or concerns, please do not hesitate to contact us by email to support@netearthone.com .

Regards,

Chris

Categories
Downime notice NetEarth One

Scheduled downtime – Linux hosting service

Dear Reseller,                                                               

One of LB’s Linux Hosting Servers is scheduled for a hardware upgrade on October 4, 2009. Since this requires a downtime for the server, all the sites hosted there shall experience an interruption in services for approximately 4 hours.

Maintenance Window

Date: October 4, 2009
Start Time: 0800 Hrs IST | 0230 Hrs GMT
Duration: 4 Hrs

Impact

1) Sites hosted on this server will not resolve during the downtime.
2) Manage web hosting console will be inaccessible.
3) Control Panel modifications / actions will not reflect.
4) FTP service shall be unavailable.

Rest assured, there will be no data loss and all the websites shall be accessible seamlessly, once the servers are online and operational. LB deeply regret the inconvenience caused to you due to this interruption. Should you require any further information, please feel free to contact our support desk.

Categories
NetEarth One Promotions

.CN Second and Third level pricing changed

Promotion Price ended.

Pricing has now changed as per the email sent yesterday to all resellers.

Categories
Uncategorized

LogicBoxes: API Methods will be deleted on 20th October, 2009

Dear Reseller,

We have noticed that either you or some of your Resellers or their Sub-Resellers are still using our old API Kits. The following mentioned methods have long been deprecated and would cease to work from 20th October, 2009:

Class: DomContact
    * Deprecated Method: addDefaultContact => Method to use: addDefaultContacts
    * Deprecated Method: add => Method to use: addContact
    * Deprecated Method: list => Method to use: listByType

Class: DomOrder
    * Deprecated Method: transferDomain => Method to use: addTransferDomain
    * Deprecated Method: add => Method to use: register
    * Deprecated Method: transferDomainWithoutValidation => Method to use: N/A

Class: DotEu
    * Deprecated Method: tradeDomain => Method to use: trade
    * Deprecated Method: transferDomain => Method to use: transfer
    * Deprecated Method: add => Method to use: DomOrder.registerDomain

Class: DomContactExt
    * Deprecated Method: isValidRegistrantContact => Method to use: isValidContact

Class: ZoneOrder
     (Below mentioned functionalities are not required anymore, so the methods will be removed)
    * Deprecated Method: add => Method to use: N/A
    * Deprecated Method: mod => Method to use: N/A
    * Deprecated Method: renew => Method to use: N/A
    * Deprecated Method: del => Method to use: N/A
    * Deprecated Method: list  => Method to use: N/A
    * Deprecated Method: getDetailsByDomain => Method to use: N/A
    * Deprecated Method: getOrderIdByDomain => Method to use: N/A

Class: EntityAction
  * Deprecated Method: list => Method to use: Order.listCurrentActions
  * Deprecated Method: listArchive => Method to use: Order.listArchivedActions

Class: DigitalCertificateOrder
     (Below mentioned functionalities are not required anymore, so the methods will be removed)
    * Deprecated Method: add => Method to use: N/A
    * Deprecated Method: renew => Method to use: N/A
    * Deprecated Method: changeDigicertPassword => Method to use: N/A
    * Deprecated Method: addAdditionalLicenses => Method to use: N/A

Class: MailHostingOrder
     (Below mentioned functionalities are not required anymore, so the methods will be removed)
    * Deprecated Method: mod => Method to use: N/A
    * Deprecated Method: getModPricing => Method to use: N/A

Class: Customer
    * Deprecated Method: addCustomer => Method to use: signUp
    * Deprecated Method: modDetails => Method to use: mod

Class : Reseller
    * Deprecated Method: addReseller => Method to use: signUp
    * Deprecated Method: modDetails => Method to use: mod

Please ensure that this information is passed on to all your Resellers using the API so that they can make the required changes by downloading the latest API Kit from http://manage.netearthone.com/kb/servlet/KBServlet/cat106.html.

Categories
NetEarth One Promotions

Promos ending in September

Dear Resellers,

Anyone using WHMCS or AWBS or any other billing platform, please make a note of these dates!
The following TLD promotions will end on their respective dates :

TLD

Expiry Date
.CN

20th September
.IN

29th September
Categories
Changes on the LB platform Downime notice NetEarth One

Free Mail Forwarding Update (Part 2)

Dear Reseller

As mentioned earlier, LB’s Mail Forwarding Service will be added to their suite of FREE Services on the 6th of September. We have listed below some more updates that you need to make a note of:

Launch Details and Downtime Window

SuperSite Changes

PartnerSite Changes

API Changes – Updates

Launch Details and Downtime Window

LAUNCH DETAILS

Date: 6th September, 2009
Time: 6:00 UTC
Estimated Duration: 3 hours
Affected Systems: API, SuperSite, PartnerSite, Control Panels

Note:

  • The Control Panels will not be accessible during the downtime
  • The functioning of existing Mail Forwarding Packages will not be affected
  • The maintenance will not affect the resolution of websites hosted on our servers

 

SuperSite Changes

If you or your Resellers have customized any of the below mentioned SuperSite pages, please ensure that you take a backup or save a copy of the current customizations across the following files:

Homepage:

  • Dashboard » Manage Site » Edit/Translate Content Pages » Homepage » Includes » Domainblurb.html

Sidebar:

  • Dashboard » Manage Site » Edit/Translate Content Pages » Sidebars » Sidebar_domain.html
  • Dashboard » Manage Site » Edit/Translate Content Pages » Sidebars » Includes » Sidebar_domain_section.html
  • Dashboard » Manage Site » Edit/Translate Content Pages » Sidebars » Includes » Sidebar_free_services.html

Product Pages:

  • Dashboard » Manage Site » Edit/Translate Content Pages » Products » Features » Free_services » Free_services.html
  • Dashboard » Manage Site » Edit/Translate Content Pages » Products » Common » Free_services_blurb.html

 SuperSite Main Menu:

  • Dashboard » Manage Site » Edit Main Menu » Menu_data.js

Note: In case you or your Resellers have translated the SuperSite content, the updated/modified pages listed above will need to be translated as well.

Once the changes are made at our end on the 6th of September, you will need to update your customizations to the above pages through the SuperSite Admin Area.

PartnerSite Changes

Common:

  • Dashboard » Manage Site » Edit/Translate Content Pages » Common » Footer » Footer.html

Homepage:

  • Dashboard » Manage Site » Edit/Translate Content Pages » Homepage » Index.html

Miscellaneous:

  • Dashboard » Manage Site » Edit/Translate Content Pages » Misc » Signup » Signupnow.html

Products:

  • Dashboard » Manage Site » Edit/Translate Content Pages » Products » Features » Free_services » Free_services.html
  • Dashboard » Manage Site » Edit/Translate Content Pages » Products » Pricing » Pricing.html
  • Dashboard » Manage Site » Edit/Translate Content Pages » Products » Product_catalog » Product_catalog.html

Sidebars:

  • Dashboard » Manage Site » Edit/Translate Content Pages » Sidebars » Includes » Sidebar_free_services.html
  • Dashboard » Manage Site » Edit/Translate Content Pages » Sidebars » Includes » Sidebar_products_partnersite.html

PartnerSite Main Menu:

  • Dashboard » Manage Site » Edit Menu » Menu_data.js

Note: In case you or your Resellers have translated the PartnerSite content, the updated/modified pages listed above will need to be translated as well.

Once the changes are made at our end on the 6th of September, you will need to update your customizations to the above pages through the PartnerSite Admin Area.

API Changes – Updates

Changes to the Existing API:

  • All existing methods pertaining to Mail forwarding under the Domains Kit will be deprecated
  • A new method activateMailForwardService will be introduced
  • To manage Mail Forwarding packages you will need to use the Manage Services Servlet

Activating Free Mail Forwarding on a Domain:

You will need to call the “activateMailForwardService” method in the Domains Kit in order to activate Free Mail Forwarding. You will need to include the OrderID of the Product associated with the Mail Forwarding Service when making this call.

For example: If the Mail Forwarding Service is associated with a Domain Name Registration Order, you will have to pass the OrderID of that Domain Name as the parameter while calling the “activateMailForwardService” method to activate the Mail Forwarding Service.

Managing Packages through the API:

To manage the Free Mail Forwarding Service through the API, you will need to use the ‘Manage Services Servlet’ as detailed here for the Free DNS Service: http://manage.netearthone.com/kb/servlet/KBServlet/faq1236.html

The URL for the ‘Manage Services Servlet’ will be:
http://<Your_Control_Panel_Branded_URL>/servlet/ManageServiceServletForAPI

Once the Free Mail Forwarding Service is live, we will accept the following parameters (i.e. orderid, loginid, product) hence the final URL will be:
http://<Your_Control_Panel_Branded_URL>/servlet/ManageServiceServletForAPI?loginid=<loginid> &orderid=<orderid>&product=mailfwd

The following changes will be made to the required parameters:

1) As mentioned before, the OrderID of the Product associated with the Mail Forwarding Service needs to be used as the parameter for the API call. For existing orders that are not associated with any other Product, the OrderID of the existing Mail Forwarding Order will have to be used.

2) You will need to pass an additional parameter product with the value as mailfwd