2 Day Notice [27 March 2010 15:00 – 19:00 UTC]
The .ASIA Registry is scheduled for maintenance on 27 March 2010 between 15:00 – 19:00 UTC.
During the maintenance, you may expect the following:
SRS: Not Available
DNS: Available; names will continue to resolve normally.
WHOIS: Not Available
DOMAIN names WILL continue to work and resolve without issues.
The .INFO Registry is scheduled for maintenance on 27 March 2010 between 15:00 UTC – 19:00 UTC.
During the maintenance, you may expect the following:
SRS: Not Available
DNS: Available; names will continue to resolve normally.
WHOIS: Not Available
DOMAIN names WILL function and resolve normally.
Change in the Reseller Lock Implementation
On the 24th of March, 2010, LB will be changing the Lock implementation in the Control Panel such that you will be able to manage a Domain that is locked.
Current implementation: once a Reseller Lock is applied on a Domain, it cannot be managed unless the lock is removed. When locked, neither you nor your Customer can update the contact information, change nameservers or transfer the Domain.
New implementation: when a Domain has a Reseller Lock applied on it, you will be able to manage the Domain. You will be able to update the contact information and change nameservers even though the Domain is locked. However, you will not be able to transfer the Domain unless the lock is removed. At the same time, your Customer/Sub-Resellers will still not be able to manage the Domain unless you have removed the Lock.
This new implementation will give you the flexibility to manage a Domain and still ensure that your Customers/Sub-Resellers do not make unnecessary changes to their Domains.
Note: There will be no impact on the Domain Theft Protection feature as part of this change.
Completely Private-labeled Email Hosting
LB will be discontinuing the ‘Mail.pw’ branding and will re-introduce private-labeled Email Hosting across the coming week. This migration will be conducted between the 20th and 24th of March, 2010 and LB recommend that you pass on this information to your Resellers and Customers to ensure that they are prepared for this change.
Rest assured, this development is completely backward compatible and hence there will be no disruption of services.
Multi Year Pricing – Discontinuation of Customer Slabs
As part of the process of introducing Multi Year Pricing, LB have removed the ability to create new Customer Slabs from the Control Panel.
The .com/.net Production environment will be taken offline on Saturday, March 27, 2010 EDT (Sunday, March 28, 2010 UTC) for a scheduled maintenance.
Date: Saturday, March 27, 2010 EDT (Sunday, March 28, 2010 UTC)
Time: 2100 hrs – 2145 hrs EDT (0100 hrs – 0145 hrs UTC)
Duration: 45 Minutes
Purpose: Routine Maintenance
Dear Reseller,
VeriSign is increasing its pricing to ALL registrars as of July 1st 2010 as per their notice to us and to ICANN.
.COM will increase by 48 cents USD
.NET will increase by 42 cents USD
This will be across all tiers and is the EXACT amount that VeriSign are increasing by.
Tomorrow from 1100GMT through 1600GMT live chat will not be available, support tickets will be handles as normal in the order they are received.
LogicBoxes have deemed an emergency downtime (after everything went dark for 20 mins).
I will update this post shortly with more information.
Affected items:
Main website
Control Panel
API
Update :
Platform is back!
Dear Resellers,
The restoration fee will be increased by $10 for the TLD’s listed below on Friday 26th March 2010.
This is because it has been noticed that although a domain is restored and renewed, our charge from the registry and platform provider does not cover the renewal.
COM
NET
INFO
ASIA
CentralNIC Standard and Premium
Here are a couple of links about restoration of domains in the Redemption Grace Period.:
http://manage.netearthone.com/kb/servlet/KBServlet/faq601.html
http://manage.netearthone.com/kb/servlet/KBServlet/faq460.html
Multi Year Pricing for Customers
In the coming months LB will be introducing Multi Year Pricing; a feature that allows you to incentivize Customers to purchase Products for multiple years. This feature will be available to both you and your Resellers.
With the current set up, your Customers are charged the same amount regardless of the number of years the Product is purchased for. Using this feature, you will be able to set a different price based on the number of years the Product is purchased for and hence tempt Customers to purchase Products for a longer period. For instance, if you are offering .COM Domains @ $10 for a single year, you will now be able to charge a Customer $90 for a 10 year registration instead of a fixed fee of $100.
There are several advantages of multiple year purchases such as:
Customer Slabs:
To be able to integrate the Multi Year Pricing feature, LB will first need to modify the implementation for Customer Slabs. As part of this process, LB will be removing the ability to create new Customer Slabs in the Control Panel. This will be implemented between the 15th and 19th of March, 2010.
Resellers who have already set Customer Slabs will not be affected by this change as of now and their slabs will remain as is.
Completely Private-labeled Email Hosting (Discontinuation of ‘Mail.pw’)
Based on the feedback gathered from Resellers, LB are making their Email Hosting Product completely private-labeled once again. This change will be conducted between the 20th and 24th of March, 2010. The ‘Mail.pw’ branding will be completely removed and replaced with the white-labeled/private-labeled URLs listed below:
New URLs and Branding:
Impact on Email Hosting Orders post the 20th:
Existing Orders not using our DNS Services: For such orders, you will need to add a set of DNS records to avail of the private-labeled Email Hosting Services. We will send across the necessary information to the affected accounts shortly.