Changes on the LB platform NetEarth One

LogicBoxes: Linux Hosting – Change in Backup Policy

Dear Reseller,

LB will be limiting the Back up feature on existing Linux Hosting Packages that are using the old infrastructure (not cpanel) from the 12th of May, 2010. As per the new limit, LB will only store the last three back ups made for any existing package.

Current Scenario:

Currently, a Customer can make unlimited back ups of their packages and they are all stored on their servers.

This negatively affects their servers as it leads to:

  • Additional and unnecessary load
  • Exposure to potential abuse

New Implementation:

Through the new implementation, Customers will still be able to make back ups as frequently as required. However, only the last three back ups will be stored on their servers. Every time a new back-up is made, the oldest back-up will be replaced.

This implementation will be applicable from the 12th of May, 2010.

Important: Starting today, all new Back up Policies will be limited as per the new implementation of storing only three back-ups.

If you require your previous back-ups:

If your Customers require old back-ups, which are older than the last three made, they will need to download the back-ups to their local machines before the 12th of May, 2010.

Please pass on this information to your Resellers and Customers to ensure that they are prepared for this modification and can make the necessary updates at their end.