Categories
Changes on the LB platform Downime notice NetEarth One

SuperSite error after LB upgrade

We have been notified of some errors today, Logicboxes are working on it as a matter of urgency.

Errors that are already known about :

a) Supersite : ProductKeyHash Seems to be empty! I Can not continue and I Should Not

b) Control panel searching : [r1] Error Message: Product key for category sitebuilder cannot be null. ]

We appreciate your patience.

Categories
Uncategorized

LogicBoxes: Web Services Launch Re-scheduled 30th September 2010

Dear Reseller,

Web Services, which includes the new Website Builder and Custom Plans for Hosting and Website Builder, will be launched on the 30th of September, 2010. Yes we know, another date…  Our fingers are crossed

SuperSite Transalation:

For Resellers that need to translate the SuperSite Content into another language.

You can translate the content on these pages and replace the modified content through the SuperSite Admin Area once these changes go live on 30th September, 2010. You can take a look at the pages which will contain modifications, at the bottpn of this post.

Website Builder:

The current Website Builder will be deprecated on 30th September, 2010.

LB will email which Customers will be not be able to manage existing packages through your Control Panel. They will have to Login to a Separate Interface to do so.

New Website Builder:

With the new Website Builder also being launched on the 30th, you can take a look at a few of its features, as follows:

  • Real Time Visual Editor
  • Over 175 themes and counting
  • 100% Customizable page layouts
  • Favicon Customization
  • PayPal and eBay Components
  • Social Network Integration
  • Blog Portability

You will be able to access a Demo for the new Website Builder post the 30th of September.

Next Big Launch!

LB will be enhancing the Free Email Service we currently offer with every Domain Name. You will soon be able to specify the Number of Free Email Accounts with every Domain.

Website Hosting, Website Builder and Email Hosting.

Web Hosting ScreenshotWebsite Builder ScreenshotEmail Hosting Screenshot

Categories
Changes on the LB platform NetEarth One

LogicBoxes: Web Services Launch Re-scheduled –AGAIN–

Dear Reseller,

Owing to the vast impact of the deprecation of Website Builder and Hosting Slabs, LB’s partners have requested them to postpone the launch of the Web Services i.e the new Website Builder and Custom Plans for Hosting and Website Builder.

They’re currently taking a decision internally on an appropriate time to launch the new Website Builder and Custom Plans and this will be conveyed to you soon.

SuperSite Impact:

For Resellers who have translated the SuperSite into languages other than English, we will provide you with an adequate time window to effectively translate the new as well as revised content before Web Services is made live.

Website Builder Deprecation:

After the Web Services launch your Customers will have to login to a separate interface with a new set of credentials to manage their existing packages. They can obtain these login details by visiting: http://resourceserver.org/websitebuilder

Once on this page,

  • They will have to enter their Control Panel Username and Password
  • They will then receive the new login details via email

Please share this link with your Customers to allow them to generate their new login credentials.

Categories
Changes on the LB platform NetEarth One

Logicboxes Web Services Launch – UPDATE

Dear Reseller,

The launch of Web Services i.e. Custom Plans for Web and Email Hosting and Website Builder has been pushed back to the 21st of September, 2010.

Along with this launch, the current Website Builder Product will also be deprecated on the 21st of September, 2010.

For more information on Custom Plans and the upcoming launch, please refer to the website_builder_custom_plans-update.

SuperSite Impact:

We will be making certain modifications to the following pages on the SuperSite to highlight the plans you create as well as the new Website Builder:

  • Product_addorder.html: Dashboard » Manage Site » Edit/Translate Content Pages » Products » Common » Product_addorder.html
  • Hosting_plans.html: Dashboard » Manage Site » Edit/Translate Content Pages » Products » Hosting » Web_email_hosting » Hosting_plans.html
  • Hosting_plans_email_details.html: Dashboard » Manage Site » Edit/Translate Content Pages » Products » Hosting » Web_email_hosting » Includes » Hosting_plans_email_details.html
  • Sitebuilder_plans.html: Dashboard » Manage Site » Edit/Translate Content Pages » Products » Sitebuilder » Common » Includes » Sitebuilder_plans.html
  • Sitebuilder_show_plans.html: Dashboard » Manage Site » Edit/Translate Content Pages » Products » Sitebuilder » Common » Sitebuilder_show_plans.html
  • CSS: The common CSS as well as the CSS for Hosting and Website Builder will be modified.

Please Note:

  • If no modifications have been made to the above mentioned pages, our changes will be automatically reflected on your SuperSite
  • However, if you have made any modifications to the above pages, you will need to manually update these pages and incorporate our changes
  • Making these changes is essential to include Custom Plans and the new Website Builder in your SuperSite

Categories
Changes on the LB platform NetEarth One

LogicBoxes: Website Builder and Custom Hosting Plans Launch

 

Dear Reseller,

This mail contains important information on the various changes and launches taking place this week. Please give it a good read and pass on this information to your Customers and Resellers.

To be launched next week:

Plesk for Windows Hosting – 14th September, 2010
New Website Builder – 17th September, 2010
Custom Plans – 17th September, 2010

Plesk for Windows Hosting – 14th September, 2010

All new Windows Web Hosting will come with Plesk Control Panel from the 14th of September,  2010.

Activation and Important Details:

  • Plesk will be activated by default for all Resellers who have signed up for Web Hosting
  • If you would like to sign up for Web Hosting, you will need to login to your Control Panel and go to Settings >> Manage Products and Pricing 

Impact on existing orders:

There will be no impact on existing orders as part of this launch. All existing packages will continue to use the existing Control Panel.

Managing Plesk Hosting Packages:

You will be able to access and manage Plesk Hosting packages using the following methods:

  • The Manage Web Hosting button in the Order Details View in the Control Panel. The Customer will be automatically logged in, in this scenario
  • Domain_Name/8880 – Your Customer will have to enter their main FTP username and password to login. These details will be sent to the Customer as part of the order confirmation mail.
  • Domain_Name_IP_Address/8880 – The login details here are the same as above

New Website Builder – 17th September, 2010

LB will be deprecating the current Website Builder and replacing it with a brand new Website Builder with added features and functionalities.

Impact on existing orders:

  • All existing packages will be marked as deleted in the system on the 17th of September, 2010
  • Your Customers will need to login to a separate interface to manage their existing Website Builder packages
  • There are new logins required for this interface and we will provide you with a white-labeled web page that your Customers can use to generate their new logins
  • All packages expiring after the 17th of September, 2010 will be auto-renewed to the 31st of December, 2011 for no extra cost

Impact on the API:

  • The current Website Builder API will be deprecated
  • We will provide the details of the API for the new Website Builder soon

Custom Plans – 17th September, 2010

We will introduce Custom Plans for Web Hosting, Email Hosting and Website Builder Packages on the 17th of September, 2010. 

Important: We have explained the impact and changes to our Products in a document attached here:

PDF Document

You can also download an editable version from here, and forward the document to your Resellers and Customers.

We strongly suggest that you go through this document in detail so that you can understand the new Product offering better.


Categories
NetEarth One

DirectI / LogicBoxes spamming debacle – Update

We have received the following updates, both from DI and their brand RC, and VeriSign.

DirectI / RC Statement :

We received an email on Saturday28th August, from the Director of Strategic Partnerships, Registrar Solutions Group of DirectI / LB whom I have know since 2005, the statement actually looks extremly like the statement posted on WHT. 

ResellerClub_Statement_on_the_recent_mailer_sent_to_NEO_v1

—————————————————————-

VeriSign have had the following to say :

Monday 30th August:

Allow me to look into this matter further. I will get back to you as soon as I have an update.

Tuesday 31st August:

I understand that Directi has been in touch with you on this subject.

Please let me know if you require any further assistance.

—————————————————————-

Therefore we had pressed them more with  :-

Last time I checked we pay VeriSign not DI for com and net domains. I need an official answer from VeriSign.

—————————————————————-
To which we then received teh following :

Thanks for your patience on this issue.  The “prize” referenced in this presentation refers to prizes given to entrants into the contest only.  There are no prizes for Directi or other Registrars as part of this program.  The sentence was intended to point out that registrants can be eligible to win prizes for participating in the Contest.  We apologize for any confusion this wording may have caused. 

—————————————————————-

So by the looks of things, we are not going to get anymore infomation out of this.