UPDATE: LogicBoxes platform appears to be up and running now.
LogicBoxes platform has gone down at around 1808 GMT
I will update the post as soon as I hear more…
Regards,
Chris
Month: November 2009
MYSQL upgrade on Linux hosting servers
Two of LB’s Linux hosting servers are planned to undergo a short downtime, to upgrade the MYSQL versions on each. Both the servers will be upgraded to MYSQL – 5.0.84. Soon, we shall have the same updated on the other Linux hosting servers too.
Schedule :
Nov 23, 2009 – 0400 Hrs IST | Nov 22, 2009 – 2230 Hrs GMT.
Expected downtime: 2 Hrs
During the maintenance:
1) Sites hosted on these servers will not resolve.
2) Manage web hosting console will be inaccessible.
3) Control Panel modifications / actions will not reflect.
4) FTP service will be unavailable.
All services will be restored to normal, as soon as the maintenance is completed. Feel free to contact our support desk, in case you require any additional information.
Dear Resellers,,
Security is of prime importance in running a Reseller business. LogicBoxes acknowledge this fact and their efforts to ensure a secure environment for you, they will be introducing a Security ID – Personal Identification Number (PIN) on the 19th of November, 2009. PIN is a four digit secret number that would be used to verify your identity during your communication with NetEarth One Support.
They are also extending this security feature to our resellers and customers, and you can choose to implement a similar procedure for supporting your clients.
Details:
- Existing Resellers can locate their PINs in their Control Panel from Settings >> Primary Profile.
- The PIN can be edited from: Settings >> Change Personal Identification Number (PIN.)
- As a Reseller, you can view your Reseller’s/Customer’s PIN in their respective Profile pages/Details view. However, you will not be able to modify it.
- A default PIN will be emailed to your new Resellers/Customers on sign-up
Discontinuation of DLL Manager – SuperSite Changes
The DLL Manager has been deprecated from the Windows Hosting product. If you or your Resellers have customized the SuperSite Web Hosting page, please ensure that you make modifications to the relevant page from your SuperSite Admin Area by following the path below:
Dashboard » Manage Site » Edit/Translate Content Pages » Products » Hosting » Web_email_hosting » Includes » Hosting_plan_details.html
Please ensure that you pass on this information to your Resellers so that they can incorporate the changes at their end.
Categories
NetEarth One, .UK Pricing update
Good afternoon,
Now we are seeing the dollar and pound conversions starting to move again, our .UK pricing must increase, the prices below are PER YEAR and a MINIMUM / MAXIMUM of 2 years are charged:
Tier 1 $5.19
Tier 2 $5.09
Tier 3 $4.99
Tier 4 $4.95
Tier 5 $4.85
The above prices will be for NEW / RENEW, please remember the above pricing is per year and you can only order 2 years in total (not just one). These prices will be applied at 12:00 GMT on Tuesday 10th November 2009
If you use a billing platform, like AWBS or WHMCS, please make sure you update the pricing.
I apologise for this increase, this is NOT a registry increase but a fluctuation in currency rates, we have held this off for as long as possible but for those of you who benefitted from the drop last year the currencies are getting stronger.
If you have any questions or concerns, please do not hesitate to contact us by email to support@netearthone.com .
Regards,
Chris