The LB platform appears to be working again.
We will keep an eye on it for the next few hours and update this Post!
Chris
Month: October 2009
LogicBoxes have yet to inform us that the platform is down.
We have seen a lag in the service around 4 hours ago, however 30 minutes ago the whole platform “went offline”,
LB is already talking with The Planet whim they are so far blaming for this outage.
We will keep you updated.
Chris
Dear Reseller,
This is to inform you that one of LB’s mail hosting servers is scheduled for a downtime this weekend. During this downtime, LB will be upgrading the server hardware for better performance.
We would like to assure you there will be no loss of emails; all new incoming mails will be queued up for delivery and will be available in the Inbox as soon as the server is up and operational.
Maintenance Window:
Date: Sunday, Nov 1, 2009.
Time: 0900 Hrs IST | 0330 GMT
Duration: 2 Hrs.
Packages served on the below mentioned IP addresses shall be affected:
70.87.29.2
70.87.29.132
70.87.29.134
70.87.29.14
Impact:
– Manage email hosting console will be inaccessible.
– Modification actions on affected orders will fail.
– Webmail & send / receive through mail clients will be unavailable.
We regret the interruption in services. For any addition information, feel free to contact our support desk.
It has come to our attention that the .ORG TLD has been priced under our cost price, effective Monday 12th October 2009, the new pricing for the Tiers will be the following :
Tier 1 $8.45
Tier 2 $8.25
Tier 3 $8.15
Tier 4 $8.05
Tier 5 $7.95
The above prices will be for NEW / RENEW and TRANSFER, the Restore charge will also increase from $45.00 to $65.00.
If you use a billing platform, like AWBS or WHMCS, please make sure you update the pricing.
I apologise for this increase, as mentioned above it is NOT a registry (PIR.org) increase, but an increase to bring the domain over our cost price from the platform provider.
If you have any questions or concerns, please do not hesitate to contact us by email to support@netearthone.com .
Regards,
Chris