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November 1, 2018

LB Important Announcement: Updated Terms of Service for Shared Hosting

Filed under: Changes on the LB platform,NetEarth One — chrisp @ 16:43

We have received the following from LogicBoxes regarding use of the platform for shared hosting :

This is to notify you that LB are updating their Terms of Service (ToS) for all our Shared Hosting Products. In the recent investigation of their current Shared Hosting packages, LB have identified websites that consume excess bandwidth resulting in a strain on the server resources, thereby adversely affecting the server performance for the rest of the users. Given the excess bandwidth they consume, LB strongly believe that such websites are best compatible with a VPS or Dedicated Server as opposed to a Shared Hosting Package.
In order to control unfair usage of the performance of their servers, LB will be implementing certain checks on their platform. The anti-abuse checks that will be implemented are as follows:
1. LB will be explicitly calling out capabilities of Shared Hosting servers and their use cases. As a violation parameter, LB have added limitations on the usage of disk space for storage of emails and other content.
2. LB have updated the ToS, thereby allowing LB to ensure that they can put suitable restrictions on the amount of resources consumed by “very heavy traffic websites” (websites running on packages that use up 25% of server resources for longer than 90 seconds) which include but are not limited to disk space, bandwidth, number of domains, disk I/O, DB space, etc.
How does it affect you?
These changes will only affect very heavy traffic websites, i.e., those who are using 25% of server resources for longer than 90 seconds, as mentioned above.
These very heavy traffic websites will be intimated and asked to move to a more suitable platform by upgrading their package. You can optimize on this opportunity by pitching a better fitting option (for example, a VPS or a Dedicated Server) to these website owners so that they don’t have to suffer from consequences such as reduced website speed, etc.
In case owners of these websites refuse to move or upgrade their package, LB will start limiting the resources they can consume, which in turn will ensure that the rest of the users continue receiving the best quality service available.

New terms of service for the LB platform and Shared Hosting is here

October 12, 2018

Registry price increase – .BIZ

Filed under: NetEarth One,Registry Price Increase — chrisp @ 16:04

Neustar the registry behind .BIZ is increasing its wholesale price to registrars on 12th November 2018.

This increase will take effect from 11th November at 2200UTC.

The price increase is $1.42 per year for registration, renewal or transfer. Restoration will also increase by the same amount.


October 9, 2018

nTLDs being set to “Do Not Sell”

We are in the process of moving the following nTLDs over to our own credentials, whilst this is happening they have been set to “Do Not Sell” on the platform.


We estimate this will be for a few days. Whilst at this state any already purchased domains will still work and you will be able to manage those domains as normal.

As soon as we are back up on these, they will be set to “Sell” again.

September 19, 2018

LogicBoxes price corrections from earlier post

Filed under: NetEarth One,Registry Price Increase — chrisp @ 16:10

LogicBoxes managed to get some of hte pricing wrong out of hte 50 odd TLDs to go live.  Below are the corrected pricing that will go live this Friday, 21st September 2018 at Midday BST.

Registration – no change
Renewal and transfer per year – $ 22.95
Restore – $ 55.00

Registration – no change
Renewal and transfer per year – $ 25.95
Restore – $ 55.00

Registration, renewal – no change
Restore – $ 45.00

September 14, 2018

Registry price increase of .SPACE

Filed under: NetEarth One,Registry Price Increase — chrisp @ 16:13

Following an update from LogicBoxes, the .space nTLD will increase to the pricing below :


Tier 1 per year for Registration / Renewal and transfer : $ 17.95

Restoration of .space : $ 95.00

These prices will go live Monday 17th September 2018.


September 7, 2018

New nTLDs going live w/b: 10th September 2018

Filed under: NetEarth One — chrisp @ 13:09

Next week we will be activating some 50 extra nTLD’s, there will be a single price across all tiers.  Find below the Registration / Renewal / Transfer pricing, as well as restore pricing.

As these are new to NEO, the pricing is currently not the best and as we see more registrations / transfers in, we will adjust the pricing down.  As you will see, there are some nTLD’s that are well – absurd pricing, but, ultimately if there is demand, someone will register them…

TLD	 	Reg/Ren/Tra 	Restore 
 LAT		$22.99 	 	$95.20 
 HOSPITAL	$37.55 		$87.36 
 CAM		$8.43 	 	$77.28 
 ECO		$56.59 	 	$106.40 
 Health		$56.59 	 	$106.40 
 ICU		$6.19 	 	$100.80 
 FUN		$17.39 	 	$89.60 
 ART		$10.67 	 	$60.48 
 COURSES	$28.59 	 	$5.60 
 STUDY		$22.99 	 	$5.60 
 DOCTOR		$74.51 	 	$124.32 
 MOM		$28.59 	 	$67.20 
 STORE		$45.39 	 	$162.40 
 VIP		$11.79 	 	$72.80 
 COM.MX		$15.68 	 	$36.96 
 COM.BR		$13.99 	 	$17.92 
 GDN		$9.55 		$59.36 
 TUBE		$22.97 	 	$72.78 
 STREAM		$22.97 	 	$72.78 
 EC		$44.79 	 	$103.61 
 EARTH		$17.39 	 	$89.60 
 MIAMI		$14.03 	 	$75.04 
 JETZT		$15.15 	 	$64.96 
 SHOPPING	$22.99 	 	$72.80 
 SHOP		$27.47 	 	$166.88 
 3rd Level EC	$44.79 	 	$103.61 
 GAMES		$14.03 	 	$63.84 
 HOW		$22.99 	 	$140.00 
 ORG.MX		$14.55 	 	$36.96 
 BET		$11.74 	 	$61.54 
 SEX		$76.98 	 	$126.78 
 LTDA		$31.95 	 	$81.76 
 SRL		$29.71 	 	$79.52 
 PROMO		$11.74 	 	$61.54 
 PET		$11.74 	 	$61.54 
 LOTTO		$1,400.59 	$1,450.40 
 BLOG		$22.99 	 	$72.80 
 NAME 3rd Level	$8.06 	 	$57.79 
 SECURITY	$2,240.59 	$4,485.60 
 PROTECTION	$2,240.59 	$4,485.60 
 FEEDBACK	$28.59 	 	$313.60 
 THEATRE	$560.59 	$1,125.60 
 FM		$95.79 	 	$140.00 
 NZ		$14.55 	 	$29.12 
 GAME		$336.59 	$375.20 
 3rd level BR	$13.99 	 	$17.92 
 MX		$44.80 	 	$81.76 

The above costs for Reg/Ren and transfer, are for 1 year.  Also the restoration cost includes the reneal too.


August 28, 2018

Afilias Fee Hikes restoration prices

Filed under: Uncategorized — chrisp @ 21:44

Afilias is increasing the amount charged for Registration / Renewal / Transfer and restoration on 1st September 2018 for the following TLD’s.  Previously we have provided the Registration, Renewal and Transfer costs, below are the Restoration costs.

We will be setting the following prices on 31st August 2018 @ 2200 BST :

TLD	                New NEO restore
ARCHI	                $95.00
BET	                $86.00
BIO	                $95.00
BLACK	                $105.00
BLUE	                $85.00
KIM	                $85.00
PET	                $95.00
PINK	                $95.00
POKER	                $95.00
PRO	                $95.00
PROMO	                $95.00
RED	                $95.00
SHIKSHA	                $95.00
SKI	                $95.00
xn--6frz82g (Mobile)	$95.00

INFO	                $85.00

The above includes 1 year renewal.

You will notice some prices are somewhat cheaper, for example, .ARCHI.

August 17, 2018

Afilias Fee hikes September 2018

Filed under: NetEarth One,Registry Price Increase,Uncategorized — chrisp @ 14:38

Afilias is increasing the amount charged for Registration / Renewal / Transfer and restoration on 1st September 2018 for the following TLD’s.

We will be setting the following prices on 31st August 2018 @ 2200 BST :

Registration / Renewal and Transfer pricing per year :

TLD			Tier 1 -5

ARCHI			$48.95		
BET			$12.95		
BIO			$47.95		
BLACK			$37.95		
BLUE			$12.95		
KIM			$12.95		
PET			$12.95		
PINK			$12.95		
POKER			$37.95		
PRO			$15.98		
PROMO			$12.95		
RED			$12.95		
SHIKSHA			$12.95		
SKI			$33.95		
xn--6frz82g (Mobile)	$12.95

INFO			$13.95	$13.45	$13.25	$12.75	$12.50			

Restoration pricing will be confirmed closer to the time (we would expect next week as we are confirming a few “facts” at the moment).


May 24, 2018

Further GDPR changes on the LB platform – PLEASE READ

Filed under: Changes on the LB platform,NetEarth One — chrisp @ 22:52

Further to the previous blog posts on GDPR, there are now more points that have changed/updated with regards how LogicBoxes is handling this through the platform.  (a lot of the below is a cut/paste from LB information provided to NEO regarding platform changes, so we/us/our etc = LogicBoxes)

Previously LB was going to deploy TrustArc throughout the platform, this has now changed :

Applying TrustArc to SS, Partnersite:

We will not be deploying the TrustArc tool throughout the reseller chain. However, If you use cookies on your website, there are a variety of  open-source tools you may be able to utilise to obtain and manage cookie consent from your customers such as  

  1. Cookie Consent by Insites

  2. Tarteaucitron.js

  3. Cookie Consent

.ES domain registrations :

.ES domain registrations will be set to “do no sell” throughout the platform.  The reason for this is NIC.ES is not GDPR compliant, and therefore the “registrar”/Data Controller in this case, LB, would be liable for any fine.  You could argue that .ES is the entity that is creating the problem, but, as we have seen in the past with .ES they are not the fastest registry to fix things.

Webform for external contact to a domain contact: 

We will be launching a site within the next day or so to allow anyone to make contact to a domain contact as WHOIS will be anonymized for certain individuals.  More will come on this shortly.

SuperSite & PartnerSite
1. Data Transfer and Marketing Consent on SuperSite:
New Checkboxes have been introduced to the storefront that are shown to EU users. These will be shown when a new user selects a country from the European Economic Area and indicates that their account will be associated with that region. The other condition is when the user is an existing one and logs in to select an EEA country contact to associate with the domain name purchase; the checkbox will be shown before transaction completion.


Please find a brief understanding of these checkboxes below:
a. Your Terms of Service & acknowledgement of your Privacy Policy*
i. You are solely responsible for providing your customers with a Privacy Policy that accurately describes what data you collect from your customers and how you store, use and share or disclose such data and what choices your customers have with respect to such data.
b. Receiving marketing emails from you by providing your customers with the opportunity to opt-out of receiving such emails
i. If a customer opts-out of receiving marketing emails, that customer’s email preference will be sent to you in the customer sign up email. You must exclude all customers who opted-out from your marketing email campaigns.
ii. PLEASE NOTE: While we have currently provided you with the functionality to allow your customers to opt-out of receiving marketing emails, it is solely your responsibility to determine whether it is appropriate for you to rely on this opt-out solution or if you are required to obtain opt-in consent from your customers through alternative means.
c. For new sign-ups, the interfaces will collect consent from the customer to allow personal data transfers outside the EEA for processing because our platform servers are located in the USA.
d. If a customer selects an EU country during the purchase flow, an EU VAT ID box will be displayed to the customer.
e. For customized SuperSites, this code will be pushed into the site’s code bank, you will need to accept these code changes and check the integrity of your design and form changes. For your reference, here are the files that will be modified from our end:
i. misc/login/includes/customer_signup.html
ii. misc/signup/signup_form.html
iii. misc/login/includes/customer_signup.html
iv. legal/legal/legal.html
f. If you are using our API to send user sign up forms to the platform, please use the API methods here to send the consent you collect to OrderBox. You can also log this on a local DB to manage the opt in based marketing for new customers.
2. Consent on PartnerSite:
If a new reseller selects an EEA country from the country drop-down menu during sign up, three consent check boxes will be displayed to the reseller:
a. Agreeing to your Terms of Service & acknowledging the Privacy Policy
b. Receiving marketing emails from you
i. Your customer’s email preference will be sent to you in the Reseller sign up email. You must exclude these users from your marketing email campaigns
c. For customized PartnerSites, this code will be pushed into the site’s code bank, you will need to accept these code changes and check the integrity of your design and form changes. For your reference, here are the files that will be modified from our end:
i. legal/reseller_legal/reseller_legal.html
d. Consent from the customer to allow personal data transfers outside the EEA region for processing because the platform servers are located in USA
API changes to OrderBoxFor all LogicBoxes partners using the API, we will be making some changes to a few domain registration API calls which you will need to incorporate in your existing domain registration setup. We have documented these API changes in detail here.

Control Panel


1. Enabling/Disabling GDPR Protection:


Customers from all EEA countries using the OrderBox customer control panel will be given an option to enable or disable the GDPR Protection, which masks the customer’s WHOIS data to comply with the GDPR requirements, from their control panels. However, by default GDPR Protection for EEA customers will be enabled.
2. You will need to upload your GDPR compliant Privacy Policy:
We are introducing a new feature, which allows you to upload a privacy policy on SuperSites, PartnerSites and Control Panels. If the GDPR applies to you, it is your responsibility to ensure that you have a GDPR compliant Privacy Policy. As an organization and service provider, we have updated our Privacy Policy which you can find here.
a. There are a few tools available in the market that can help you draft a GDPR compliant Privacy Policy and make it GDPR compliant at a minimal cost
b. is an example
c. Other such tools are listed here:
API changes to OrderBox

For all LogicBoxes partners using the API, we will be making some changes to a few domain registration API calls which you will need to incorporate in your existing domain registration setup. We have documented these API changes in detail here.


NEO Privacy Policy

Filed under: NetEarth One — chrisp @ 19:39

Privacy Policy

Effective date: May 10, 2018

NetEarth One, inc. (“us”, “we”, or “our”) operates the website (the “Service”).

This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.

We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible from


  • Service

    Service is the website operated by NetEarth One, inc.

  • Personal Data

    Personal Data means data about a living individual who can be identified from those data (or from those and other information either in our possession or likely to come into our possession).

  • Usage Data

    Usage Data is data collected automatically either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).

  • Cookies

    Cookies are small pieces of data stored on your device (computer or mobile device).

  • Data Controller

    Data Controller means the natural or legal person who (either alone or jointly or in common with other persons) determines the purposes for which and the manner in which any personal information are, or are to be, processed.

    For the purpose of this Privacy Policy, we are a Data Controller of your Personal Data.

  • Data Processors (or Service Providers)

    Data Processor (or Service Provider) means any natural or legal person who processes the data on behalf of the Data Controller.

    We may use the services of various Service Providers in order to process your data more effectively.

  • Data Subject (or User)

    Data Subject is any living individual who is using our Service and is the subject of Personal Data.

Information Collection and Use

We collect several different types of information for various purposes to provide and improve our Service to you.

Types of Data Collected

Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally identifiable information may include, but is not limited to:

  • Email address
  • First name and last name
  • Phone number
  • Address, State, Province, ZIP/Postal code, City
  • Cookies and Usage Data

We may use your Personal Data to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by contacting us.

Usage Data

We may also collect information how the Service is accessed and used (“Usage Data”). This Usage Data may include information such as your computer’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

Tracking & Cookies Data

We use cookies and similar tracking technologies to track the activity on our Service and hold certain information.

Cookies are files with small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Examples of Cookies we use:

  • Session Cookies. We use Session Cookies to operate our Service.
  • Preference Cookies. We use Preference Cookies to remember your preferences and various settings.
  • Security Cookies. We use Security Cookies for security purposes.
  • Advertising Cookies. Advertising Cookies are used to serve you with advertisements that may be relevant to you and your interests.

Use of Data

NetEarth One, inc. uses the collected data for various purposes:

  • To provide and maintain our Service
  • To notify you about changes to our Service
  • To allow you to participate in interactive features of our Service when you choose to do so
  • To provide customer support
  • To gather analysis or valuable information so that we can improve our Service
  • To monitor the usage of our Service
  • To detect, prevent and address technical issues
  • To provide you with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information

Legal Basis for Processing Personal Data Under General Data Protection Regulation (GDPR)

If you are from the European Economic Area (EEA), NetEarth One, inc. legal basis for collecting and using the personal information described in this Privacy Policy depends on the Personal Data we collect and the specific context in which we collect it.

NetEarth One, inc. may process your Personal Data because:

  • We need to perform a contract with you
  • You have given us permission to do so
  • The processing is in our legitimate interests and it’s not overridden by your rights
  • For payment processing purposes
  • To comply with the law

Retention of Data

NetEarth One, inc. will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

NetEarth One, inc. will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer time periods.

Transfer of Data

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.

If you are located outside United Kingdom and choose to provide information to us, please note that we transfer the data, including Personal Data, to United Kingdom and process it there.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

NetEarth One, inc. will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

Disclosure of Data

Business Transaction

If NetEarth One, inc. is involved in a merger, acquisition or asset sale, your Personal Data may be transferred. We will provide notice before your Personal Data is transferred and becomes subject to a different Privacy Policy.

Disclosure for Law Enforcement

Under certain circumstances, NetEarth One, inc. may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

Legal Requirements

NetEarth One, inc. may disclose your Personal Data in the good faith belief that such action is necessary to:

  • To comply with a legal obligation
  • To protect and defend the rights or property of NetEarth One, inc.
  • To prevent or investigate possible wrongdoing in connection with the Service
  • To protect the personal safety of users of the Service or the public
  • To protect against legal liability

Security of Data

The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

“Do Not Track” Signals

We do not support Do Not Track (“DNT”). Do Not Track is a preference you can set in your web browser to inform websites that you do not want to be tracked.

You can enable or disable Do Not Track by visiting the Preferences or Settings page of your web browser.

Your Data Protection Rights Under General Data Protection Regulation (GDPR)

If you are a resident of the European Economic Area (EEA), you have certain data protection rights. NetEarth One, inc. aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.

If you wish to be informed what Personal Data we hold about you and if you want it to be removed from our systems, please contact us.

In certain circumstances, you have the following data protection rights:

  • The right to access, update or to delete the information we have on you. Whenever made possible, you can access, update or request deletion of your Personal Data directly within your account settings section. If you are unable to perform these actions yourself, please contact us to assist you.
  • The right of rectification. You have the right to have your information rectified if that information is inaccurate or incomplete.
  • The right to object. You have the right to object to our processing of your Personal Data.
  • The right of restriction. You have the right to request that we restrict the processing of your personal information.
  • The right to data portability. You have the right to be provided with a copy of the information we have on you in a structured, machine-readable and commonly used format.
  • The right to withdraw consent. You also have the right to withdraw your consent at any time where NetEarth One, inc. relied on your consent to process your personal information.

Please note that we may ask you to verify your identity before responding to such requests.

You have the right to complain to a Data Protection Authority about our collection and use of your Personal Data. For more information, please contact your local data protection authority in the European Economic Area (EEA).

Service Providers

We may employ third party companies and individuals to facilitate our Service (“Service Providers”), to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used.

These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.


We may use third-party Service Providers to monitor and analyze the use of our Service.

  • Google Analytics

    Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.

    You can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information with Google Analytics about visits activity.

    For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page:


We may use third-party Service Providers to show advertisements to you to help support and maintain our Service.

  • Google AdSense & DoubleClick Cookie

    Google, as a third party vendor, uses cookies to serve ads on our Service. Google’s use of the DoubleClick cookie enables it and its partners to serve ads to our users based on their visit to our Service or other websites on the Internet.

    You may opt out of the use of the DoubleClick Cookie for interest-based advertising by visiting the Google Ads Settings web page:

Behavioral Remarketing

NetEarth One, inc. uses remarketing services to advertise on third party websites to you after you visited our Service. We and our third-party vendors use cookies to inform, optimize and serve ads based on your past visits to our Service.


We may provide paid products and/or services within the Service. In that case, we use third-party services for payment processing (e.g. payment processors).

We will not store or collect your payment card details. That information is provided directly to our third-party payment processors whose use of your personal information is governed by their Privacy Policy. These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of payment information.

The payment processors we work with are:

Links to Other Sites

Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Children’s Privacy

Our Service does not address anyone under the age of 18 (“Children”).

We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the “effective date” at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

  • By email:
  • By visiting this page on our website:
  • By mail: Suite 5, 7th Floor, 5 Greenwich View Place, London, E14 9NN.
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