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May 8, 2018

New Password Policy on the LB platform.

Filed under: Changes on the LB platform,NetEarth One — chrisp @ 18:39

Password changes on the LB platform

LB will be updating our Password Policy to keep OrderBox more secure.

The password must have:
1. Between 9-16 characters
2. Uppercase characters (A-Z)
3. Lowercase characters (a-z)
4. Numbers (0-9)
3. Special characters ~*!@$#%_+.?:,{}

 

Impact:

This change would impact the following users on the platform

  • Resellers creating a new reseller/customer account
  • Existing resellers/customers changing their account password

Note: LB recommends existing users to update their passwords as per the new policy.

The password policy changes will affect Resellers as follows:

  1. Resellers using the Supersite / Partnersite
    LB will be making changes to the code on the Sign Up pages. In the event that you have modified the code on the sign up page, kindly review the code changes here.
  2. Resellers using our API
    Our API has been updated as per the new password policy. Please find the API details below:

Reseller Sign up API: https://test.httpapi.com/api/resellers/v2/signup.json

  • Username
  • Name
  • Company
  • Language-preference
  • Password
  • Address-line-1
  • City
  • State
  • Country
  • Existing resellers/customers changing their account password
  • Zip-code
  • Phone-CC
  • Phone
  • Accounting-currency-symbol
  • Selling-currency-symbol
  • Auth-userid
  • API-key

Customer Signup API: https://test.httpapi.com/api/customers/v2/signup.json

  • Username
  • Name
  • Company
  • Language-preference
  • Password
  • Address-line-1
  • City
  • State
  • Country
  • Zip code
  • Phone-CC
  • Phone
  • Auth-userid
  • API-key

Change Customer Password: https://test.httpapi.com/api/customers/v2/change-password

  • Customer-id
  • New-password

Change Password: https://test.httpapi.com/api/reseller/v2/change-password

  • New-password

Note: We highly recommend you to switch to the new APIs to become compliant with the new password policy. The older API will continue to function and not enforce the new password policy.

To see more, take a read of the knowledgebase :

 

December 16, 2017

Verisign .net Fee Change in Feb 2018

Filed under: NetEarth One,Registry Price Increase — chrisp @ 11:03

Verisign will be increasing the .net pricing as of Feb 1st 2018 at 0000 UTC.

To facilitate the increase, we will be raising the pricing of registration, renewal, transfer and restoration by $1.00 per year as of January 31st 2018 at 2200 UTC.

This is across all tiers.

Christmas and New Year opening hours for support 2017/2018

Filed under: NetEarth One — chrisp @ 10:08

Christmas and New Year Support hours 2017/2018

Support will be open the following hours over the holiday period:

 

Christmas EveSunday24th December 201708:00 through 17:00
Christmas DayMonday25th December 201712:00 through 17:00
Boxing DayTuesday 26th December 201710:00 through 17:00
New Years EveSunday31st December 201708:00 through 17:00
New Years DayMonday1st January 201812:00 through 17:00

August 30, 2017

Urgent: Pricing updates from LogicBoxes / Registries

Filed under: NetEarth One,Registry Price Increase — chrisp @ 19:53

We have had a rather impulsive update to our pricing which through LogicBoxes is from the registries.

As you will notice most of them are nTLD’s, meaning the new gTLD names are not making as much for the registries as they were hoping and they believe to recoup it is best to “increase” the pricing and catch new registrations, transfers, and renewals (plus restorations). Some over 2000% increase in pricing, namely .HOSTING and .JUEGOS, let alone some being 400% increases – what a con I hear you say, I can’t disagree with you – we are flabbergasted at the short sightedness of the registries in question.

So the first 3 are going live September 1st 2017 at midday BST (11am UTC) :

TLD Tier 1 Tier 2 Tier 3 Tier 4 Tier 5 Restore

TLD                 Tier 1 Tier 2 Tier 3 Tier 4 Tier 5 Restore
.TV                 $33.00 $32.75 $32.50 $32.25 $31.99 $80.00 C
.SEX, .ADULT, .PORN $86.00 $86.00 $86.00 $86.00 $86.00 $130.00 C
.XXX                $91.00 $90.59 $90.39 $90.19 $89.99 $350.00 NC

We remaining will go live September 7th at 2300 BST (2200 UTC) :

TLD                 Tier 1 - 5  Restore
.CLICK              $11.25      $66.00 NC
.LINK               $9.29       $87.99 C
.HELP, .PICS        $27.25      $100.95 C
.PHOTO              $25.99      $108.95 NC
.TATTOO             $37.99      $108.95 NC
.SEXY               $46.00      $100.95 NC
.CHRISTMAS          $58.95      $108.95 NC
.AUDIO              $119.95     $250.00 C
.BLACKFRIDAY        $119.95     $250.00 C
.PROPERTY, .GUITARS $119.95     $250.00 C
.DIET               $119.95     $250.00 C
.FLOWERS            $124.00     $250.00 C
.HIPHOP             $101.00     $250.00 C
.HOSTING            $330.00     $350.00 C
.JUEGOS             $330.00     $350.00 C

The C and NC at the end mean the Restoration price has changed.

We deeply regret the short notice with the pricing updates above.

May 2, 2017

Afilias .INFO price increase as of 30th June 2017

Filed under: NetEarth One,Registry Price Increase — chrisp @ 11:22

Afilias the .INFO registry is increasing its cost price to each ICANN registrar, for registration, renewal or transfer. This will be effective on 30th June 2017, at 22:30 BST.

Therefore the new prices per Tier are :

Tier 1 : $11.49
Tier 2 : $10.95
Tier 3 : $10.90
Tier 4 : $10.75
Tier 5 : $10.55

Restoration pricing will increase by $1.00 to $73.00 which will include 1 year renewal of the domain name.

February 3, 2017

Registry “restoration” alignment changes going live on 6th February 2017 also Registry price increase for .WS domains.

Filed under: NetEarth One,Registry Price Increase — chrisp @ 22:33

I am sorry to report that I missed a further 12 Registry alignment pricing adjustments from last weeks email :

The following are ONLY restoration pricing and not any other pricing:

.ACCOUNTANTS     $250   
.BAR             $180
.CREDIT          $300
.CREDITCARD      $300
.GLOBAL          $250
.INVESTMENTS     $250
.JOBS            $350
.LONDON          $100
.LUXURY          $1000
.XYZ             $95
.DONUTS GROUP 2  $95
.DONUTS GROUP 3  $110

.WS pricing will increase by $3.50 for a registration, renewal or transfer – this should have increased in March 2016, but, we have only just found out that the price increased on the LB platform but we did not increase our pricing at that date.

All above pricing will be set on 6th February 2017 at 2200 UTC.

An error in the email that went out earlier this week reported the .BIZ domains going up by $1, when in fact it is $2.00

An email reminder will be sent out and platform notice will be set.

January 31, 2017

Neustar .biz Price Increase – March 6, 2017

Filed under: NetEarth One,Registry Price Increase — chrisp @ 20:08

Neustar will be increasing the price of a .biz domain on March 6, 2017.

To facilitate the increase, we will be raising the pricing of registration, renewal, transfer and restoration by $2.00 per year as of March 5th 2017 at 2200 UTC.

This is across all tiers.

January 15, 2017

Verisign .net Fee Change and other registry “restoration” alignment changes going live on 31st January 2017

Filed under: NetEarth One,Registry Price Increase — chrisp @ 20:04

The below are all registry increases, the first one .net is a straight increase, whereas the remaining ones are increases in the restoration pricing set by the registry.

Verisign are increasing the .net pricing as of Feb 1st 2017 at 0000 UTC.

To facilitate the increase, we will be raising the pricing of registration, renewal, transfer and restoration by $1.00 per year as of January 31st 2017 at 2200 UTC.

This is across all tiers.

Registry alignment pricing adjustments:

The following are ONLY restoration pricing and not any other pricing:

.BID            $130.00
.BUILD          $140.00
.BUZZ           $120.00
.CHINESE ONLINE $130.00
.DANCE           $95.00
.DEMOCRAT       $105.00
.IMMOBILIEN     $105.00
.INK            $105.00
.MENU           $120.00
.NINJA           $90.00
.REVIEWS        $100.00
.SC             $220.00
.SOCIAL         $110.00
.TRADE          $105.00
.UNO             $95.00
.VC             $150.00
.WEBCAM         $130.00
.WIKI           $100.00

An email reminder will be sent out and platform notice will be set.

All above pricing will be set on 31st January 2017 at 2200 UTC.

January 7, 2017

.COM TLD price increase effective 14th January 2017.

Filed under: NetEarth One — chrisp @ 13:53

As you may know since 2007 when NetEarth officially became ICANN accredited it was our goal to not increase pricing to our partners unless it was a cost increase from a registry. Till now we have accomplished this even where the industry has had harsh times.

You hopefully also remember that we do not compete with our partners like some large registrars, we are strictly a wholesale registrar.

With the above in mind it is with regret that we will be increasing the cost of a .com domain TLD for registration, renewal or transfer per year by $0.30c on the 14th January 2017 00:00 UTC .

Restoration of a .com TLD domain will increase by $1.00 on the same date, 14th January 2017 00:00 UTC.

This is NOT a registry increase, but an increase by NetEarth.

December 21, 2016

Christmas and New Year support opening hours

Filed under: NetEarth LLC,NetEarth One — chrisp @ 22:42

Christmas and New Year Support hours 2016/2017

Support will be open the following hours over the holiday period:

 

Christmas EveSaturday24th December 201608:00 through 18:00
Christmas DaySunday25th December 201612:00 through 18:00
Boxing DayMonday 26th December 201610:00 through 18:00
New Years EveSaturday31st December 201608:00 through 18:00
New Years DaySunday1st January 201712:00 through 18:00
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