NetEarth Group

Dear Reseller,

As we have just found out, Unlimited Linux Web Hosting will come with cPanel from the 8th of April, 2010! LB have listed the impact of this launch below:

Activation and Important Details:

• Linux Web Hosting will now come with Fanatastico
• cPanel will be activated by default for all Resellers who have signed up for Web Hosting
• If you would like to sign up for Web Hosting, you can do so by going to:
  Settings >> Products >> Manage Product Signup

Impact on existing orders:

There will be no impact on existing orders as part of this launch. All existing packages will continue to use the existing Control Panel.

Managing cPanel Hosting Packages:

You will be able to access and manage cPanel Hosting packages using the following methods:

• The Manage Web Hosting button in the Order Details View in the Control Panel. The Customer will be automatically logged in, in this scenario
• Domain_Name/cpanel – Your Customer will have to enter their main FTP username and password to login. These details will be sent to the Customer as part of the order confirmation mail.
• Domain_Name_IP_Address/cpanel – The login details here are the same as above

Connecting via FTP:

• It is recommended that Customers connect to their cPanel Package using FTPS on Port 21
• Alternatively, they can connect via plain FTP on Port 2021. This will need to be used for publishing your website through a Website Builder Package.

LB will be sending across more information on this launch very soon.

LB will be offering 1 Free Email Account with every Domain registered from the 1st of April, 2010.

Features:

• 1 Email Account with 1GB mail space
• POP & IMAP Access
• ‘Catch-all’ Facilities

Activation and Other Important Details:

• Free Email is activated for all Resellers by default
• If you would like to disable this Free Product, you can do so by going to:
  Settings >> Products >> Manage Product Signup
  This option is already available in your Control Panel and you can set your preferences even before the launch
• If you disable Free Email, you will still be able to offer your Customers Free Email Forwarding
• If Customers who are using the Free Email Package require additional email accounts, they will need to purchase an Email Hosting package

SuperSite and PartnerSite Changes:

LB will be making a couple changes to the SuperSite and PartnerSite to highlight this free product. If you have already modified any of the below listed files, you will need to update them on 1st of April to ensure that Free Email is highlighted on your SuperSite/PartnerSite.

SuperSite:

Common.css – Manage Theme » CSS » Common » Common.css

Domainblurb.html – Manage Site » Edit/Translate Content Pages » Homepage » Includes » Domainblurb.html

Free_services_blurb.html – Manage Site » Edit/Translate Content Pages » Products » Common » Free_services_blurb.html

Free_services.html – Manage Site » Edit/Translate Content Pages » Products » Features » Free_services » Free_services.html

Sidebar_free_services.html – Manage Site » Edit/Translate Content Pages » Sidebars » Includes » Sidebar_free_services.html

PartnerSite:

Fdns-style.css – Manage Theme » CSS » Common » Fdns-styles.css

Free_services.html – Manage Site » Edit/Translate Content Pages » Products » Features » Free_services » Free_services.html

Sidebar_free_services.html – Manage Site » Edit/Translate Content Pages » Sidebars » Includes » Sidebar_free_services.html

Impact on the API:

There will be no impact on the API as part of this launch.

Change in the Reseller Lock Implementation

On the 24th of March, 2010, LB will be changing the Lock implementation in the Control Panel such that you will be able to manage a Domain that is locked.

Current implementation: once a Reseller Lock is applied on a Domain, it cannot be managed unless the lock is removed. When locked, neither you nor your Customer can update the contact information, change nameservers or transfer the Domain.

New implementation: when a Domain has a Reseller Lock applied on it, you will be able to manage the Domain. You will be able to update the contact information and change nameservers even though the Domain is locked. However, you will not be able to transfer the Domain unless the lock is removed. At the same time, your Customer/Sub-Resellers will still not be able to manage the Domain unless you have removed the Lock.

This new implementation will give you the flexibility to manage a Domain and still ensure that your Customers/Sub-Resellers do not make unnecessary changes to their Domains.

Note: There will be no impact on the Domain Theft Protection feature as part of this change.

Completely Private-labeled Email Hosting

LB will be discontinuing the ‘Mail.pw’ branding and will re-introduce private-labeled Email Hosting across the coming week. This migration will be conducted between the 20th and 24th of March, 2010 and LB recommend that you pass on this information to your Resellers and Customers to ensure that they are prepared for this change.

Rest assured, this development is completely backward compatible and hence there will be no disruption of services.

Multi Year Pricing – Discontinuation of Customer Slabs

As part of the process of introducing Multi Year Pricing, LB have removed the ability to create new Customer Slabs from the Control Panel.