Domain Forwarding Update – Supersite and Partnersite changes & Downtime Notice

This post contains important information about the following:

Free Domain Forwarding Service – SuperSite/Partnersite Changes 

Live Chat Product Discontinuation

Mail Forwarding on .PW Platform – Coming Soon

Maintenance Window

LB will be launching their Free Domain Forwarding Service on 9^th August 2009. Please see to our previous announcement ( on our blog ) for the changes that you and your resellers may need to undertake to ensure a seamless update.

The introduction of the Free Domain Forwarding Service requires LB to make changes to the current purchase process, the product links and other associated details on the SuperSite. The updates will ensure that your customers are made aware of the FREE service and that it effectively assists you in attracting more registrations.

If you or your Resellers have customized any of the below mentioned SuperSite pages, please ensure that you take a backup or save a copy of the current customizations across the following pages from within the SuperSite Admin Area:

# SuperSite Main Menu:
Path: Dashboard » Manage Site » Edit Main Menu » Menu_data.js

# Common:
Path: Dashboard » Manage Site » Edit/Translate Content Pages » Common » Errors » Error_messages_list.txt

# Sidebar:
1. Path: Dashboard » Manage Site » Edit/Translate Content Pages » Sidebars » Sidebar_domain.html
2. Path: Dashboard » Manage Site » Edit/Translate Content Pages » Sidebars »  Includes » Sidebar_domain_section.html

# Product Pages:
1. Path: Dashboard » Manage Site » Edit/Translate Content Pages » Products »Features » Free_services » Free_services.html
2. Path: Dashboard  Manage Site » Edit/Translate Content Pages » Products » Common » Free_services_blurb.html
3. Path: Dashboard » Manage Site » Edit/Translate Content Pages » Products » Domain » Domain_mail_fwd » Domain_mail_fwd » Domain_mail_fwd_addorder.html

# Styles:
Path: Dashboard » Manage Theme » CSS » Common » Fdns-styles.css

Note: In case you or Resellers have translated any SuperSite content, the updated/modified pages listed above will need to be translated.

Once the changes are made on the platform on the 9^th of August, you will need to update your customizations to the above pages through the SuperSite Admin Area.

LB urge you to pass this information on to your Resellers at the earliest to ensure a timely and seamless update at their end.
 

Similar to the SuperSite, PartnerSite will be updated to give requisite coverage to the Free Domain Forwarding Service in order to make your product offering much more attractive to potential Resellers.

In order to include the Free Domain Forwarding Service on your PartnerSite, you and your Resellers will need to modify the following pages:

# Homepage:
Dashboard » Manage Site » Edit/Translate Content Pages » Homepage » Index.html

# PartnerSite Main Menu:
1. Dashboard » Manage Site » Edit Menu » Menu_data.js

# Sidebars:
1. Dashboard » Manage Site » Edit/Translate Content Pages » Sidebars » Includes » Sidebar_free_services.html
2. Dashboard » Manage Site » Edit/Translate Content Pages » Sidebars » Includes » Sidebar_products_partnersite.html

# Products:
1. Dashboard » Manage Site » Edit/Translate Content Pages » Products » Domain » Domain_mail_forwarding » Domfwd_mailfwd.html
2. Dashboard » Manage Site » Edit/Translate Content Pages » Products » Features » Free_services » Free_services.html
3. Dashboard » Manage Site » Edit/Translate Content Pages » Products » Pricing » Pricing.html
4. Dashboard » Manage Site » Edit/Translate Content Pages » Products » Product_catalog » Product_catalog.html

# Common:
Dashboard » Manage Site » Edit/Translate Content Pages » Common » Footer » Footer.html

# Miscellaneous:
Dashboard » Manage Site » Edit/Translate Content Pages » Misc » Signup » Signupnow.html

Note: Incase you or your Resellers have translated any PartnerSite content, the updated/modified pages listed above will need to be translated.

Once the changes are made at our end on the 9^th of August, you will need to update your customizations to the above pages through the PartnerSite Admin Area.

We urge you to pass this information on to your Resellers at the earliest to ensure a seamless update at their end.

LB would like to inform you that their Live Chat Product will be discontinued from Wednesday, 12^th August 2009.

– New Live Chat orders will not be accepted through the system after 12^th August 2009

– Existing Orders will continue to function normally
 

LB are pleased to announce that their Mail Forwarding Product will be migrated to the Mail.pw platform shortly. The details of the migration will be communicated in the coming weeks.

Do feel free to contact us in case you have any questions regarding the above details.

Please see below, the details on the scheduled maintenance to make the above changes:

Maintenance Window

Date: Sunday, August 9th, 2009
Time: 6:00 UTC
Estimated Duration: 1 hr
Following services will not be accessible during the downtime:
– Reseller & Customer Control Panels
– Knowledgebase
– API  
– SuperSite & PartnerSite

 
Best Regards,

Chris