NetEarth One information
Christmas and New Year Support hours 2017/2018
Support will be open the following hours over the holiday period:
| Christmas Eve | Sunday | 24th December 2017 | 08:00 through 17:00 |
| Christmas Day | Monday | 25th December 2017 | 12:00 through 17:00 |
| Boxing Day | Tuesday | 26th December 2017 | 10:00 through 17:00 |
| New Years Eve | Sunday | 31st December 2017 | 08:00 through 17:00 |
| New Years Day | Monday | 1st January 2018 | 12:00 through 17:00 |
We have had a rather impulsive update to our pricing which through LogicBoxes is from the registries.
As you will notice most of them are nTLD’s, meaning the new gTLD names are not making as much for the registries as they were hoping and they believe to recoup it is best to “increase” the pricing and catch new registrations, transfers, and renewals (plus restorations). Some over 2000% increase in pricing, namely .HOSTING and .JUEGOS, let alone some being 400% increases – what a con I hear you say, I can’t disagree with you – we are flabbergasted at the short sightedness of the registries in question.
So the first 3 are going live September 1st 2017 at midday BST (11am UTC) :
TLD Tier 1 Tier 2 Tier 3 Tier 4 Tier 5 Restore
TLD Tier 1 Tier 2 Tier 3 Tier 4 Tier 5 Restore .TV $33.00 $32.75 $32.50 $32.25 $31.99 $80.00 C .SEX, .ADULT, .PORN $86.00 $86.00 $86.00 $86.00 $86.00 $130.00 C .XXX $91.00 $90.59 $90.39 $90.19 $89.99 $350.00 NC
We remaining will go live September 7th at 2300 BST (2200 UTC) :
TLD Tier 1 - 5 Restore .CLICK $11.25 $66.00 NC .LINK $9.29 $87.99 C .HELP, .PICS $27.25 $100.95 C .PHOTO $25.99 $108.95 NC .TATTOO $37.99 $108.95 NC .SEXY $46.00 $100.95 NC .CHRISTMAS $58.95 $108.95 NC .AUDIO $119.95 $250.00 C .BLACKFRIDAY $119.95 $250.00 C .PROPERTY, .GUITARS $119.95 $250.00 C .DIET $119.95 $250.00 C .FLOWERS $124.00 $250.00 C .HIPHOP $101.00 $250.00 C .HOSTING $330.00 $350.00 C .JUEGOS $330.00 $350.00 C
The C and NC at the end mean the Restoration price has changed.
We deeply regret the short notice with the pricing updates above.
Afilias the .INFO registry is increasing its cost price to each ICANN registrar, for registration, renewal or transfer. This will be effective on 30th June 2017, at 22:30 BST.
Therefore the new prices per Tier are :
Tier 1 : $11.49
Tier 2 : $10.95
Tier 3 : $10.90
Tier 4 : $10.75
Tier 5 : $10.55
Restoration pricing will increase by $1.00 to $73.00 which will include 1 year renewal of the domain name.
I am sorry to report that I missed a further 12 Registry alignment pricing adjustments from last weeks email :
The following are ONLY restoration pricing and not any other pricing:
.ACCOUNTANTS $250 .BAR $180 .CREDIT $300 .CREDITCARD $300 .GLOBAL $250 .INVESTMENTS $250 .JOBS $350 .LONDON $100 .LUXURY $1000 .XYZ $95 .DONUTS GROUP 2 $95 .DONUTS GROUP 3 $110
.WS pricing will increase by $3.50 for a registration, renewal or transfer – this should have increased in March 2016, but, we have only just found out that the price increased on the LB platform but we did not increase our pricing at that date.
All above pricing will be set on 6th February 2017 at 2200 UTC.
An error in the email that went out earlier this week reported the .BIZ domains going up by $1, when in fact it is $2.00
An email reminder will be sent out and platform notice will be set.
Neustar will be increasing the price of a .biz domain on March 6, 2017.
To facilitate the increase, we will be raising the pricing of registration, renewal, transfer and restoration by $2.00 per year as of March 5th 2017 at 2200 UTC.
This is across all tiers.
The below are all registry increases, the first one .net is a straight increase, whereas the remaining ones are increases in the restoration pricing set by the registry.
Verisign are increasing the .net pricing as of Feb 1st 2017 at 0000 UTC.
To facilitate the increase, we will be raising the pricing of registration, renewal, transfer and restoration by $1.00 per year as of January 31st 2017 at 2200 UTC.
This is across all tiers.
Registry alignment pricing adjustments:
The following are ONLY restoration pricing and not any other pricing:
.BID $130.00 .BUILD $140.00 .BUZZ $120.00 .CHINESE ONLINE $130.00 .DANCE $95.00 .DEMOCRAT $105.00 .IMMOBILIEN $105.00 .INK $105.00 .MENU $120.00 .NINJA $90.00 .REVIEWS $100.00 .SC $220.00 .SOCIAL $110.00 .TRADE $105.00 .UNO $95.00 .VC $150.00 .WEBCAM $130.00 .WIKI $100.00
An email reminder will be sent out and platform notice will be set.
All above pricing will be set on 31st January 2017 at 2200 UTC.
As you may know since 2007 when NetEarth officially became ICANN accredited it was our goal to not increase pricing to our partners unless it was a cost increase from a registry. Till now we have accomplished this even where the industry has had harsh times.
You hopefully also remember that we do not compete with our partners like some large registrars, we are strictly a wholesale registrar.
With the above in mind it is with regret that we will be increasing the cost of a .com domain TLD for registration, renewal or transfer per year by $0.30c on the 14th January 2017 00:00 UTC .
Restoration of a .com TLD domain will increase by $1.00 on the same date, 14th January 2017 00:00 UTC.
This is NOT a registry increase, but an increase by NetEarth.
Christmas and New Year Support hours 2016/2017
Support will be open the following hours over the holiday period:
| Christmas Eve | Saturday | 24th December 2016 | 08:00 through 18:00 |
| Christmas Day | Sunday | 25th December 2016 | 12:00 through 18:00 |
| Boxing Day | Monday | 26th December 2016 | 10:00 through 18:00 |
| New Years Eve | Saturday | 31st December 2016 | 08:00 through 18:00 |
| New Years Day | Sunday | 1st January 2017 | 12:00 through 18:00 |
Please note that from 23rd November, 2016, .EU domains will no longer have a renewal grace period. This means any .EU domain expiring on, for example 23rd November, will be deleted on 23rd November itself, if not renewed before that date. Please renew your .EU domains which are about to expire as soon as possible, or else you will have to restore them. Redemption period remains the same. You can get in touch with our support team in case of any queries.
Following my participation in the recent ICANN meeting in India, a number of registrars had a very productive discussion with ICANN compliance, we have been trying to move the removal of PP services COA from the IRTP-C into the PPSAI IRT, which we have found a route to hopefully make this happen and the RrSG is currently working on this. Below is the current implementation, and if we are succesful the removal or enablement of PP on a domain will not trigger the unnecessary emails to the registrant.
IRTP-C implementation on the LB platform.
As you know, ICANN has implemented a new Transfer Policy which affects all ICANN-accredited registrars. The Transfer Policy takes effect 1st December 2016.
LB would like to take this opportunity to give you an insight into the various processes that will be affected in the OrderBox.
Processes Affected in OrderBox :
Quite a few processes will be directly impacted by this policy change and the platform will be updated to comply.
A. Contact Details Modification
The following are applicable throughout OrderBox for all gTLDs. The Customer/Reseller will no longer be able to:
1. Modify the contact details from the Customer Control Panel, under Contacts Management (this is logged in as Customer >> Settings). However, the Customer/Reseller will continue to have rights to modify the contacts via the Domain Order Overview page.
2. Use the ‘Update all Domain Names currently using this contact (wherever applicable)’ option while updating the Contact Details of a Domain Name.
3. The API call ‘contacts/modify’ will be deprecated.
The IRTP-C process is compulsory for all Registrars and the following changes are applicable:
1. Multiple Domain Contact Modification actions will no longer be queued. Only one Domain Contact Modification will be allowed to be in progress for a Domain Name. An attempt to place another Domain Contact Modification action when one is already in progress will return an appropriate error.
2. If the registrant contact either in the whois (for .COM/.NET) or at the Registry for other gTLDs does not match with the contacts in OrderBox, then the Registrant contact at the registry will be cloned, a new contact will be created in OrderBox with these details and this new contact will be associated with the domain. The current Contact Modification action will then fail. The Customer/Reseller will then have to request a Domain Contact Modification action once again (This point will also be applicable in case of Bulk Domain Contact Modification)
B. Move Service
This change is applicable throughout OrderBox for all TLDs. Move Service with the Default Contact option will be deprecated.
The Customer/Reseller will no longer be able to:
1. Move domains by using the ‘Use new customer’s default contact’ . The old contact will continue to be used.
2. Parameter ‘default-contact’ of the API call ‘products/move’ will no longer accept the value ‘default’.
C. Domain Transfer
Transfer request initiated with no request to modify contact details (name, company and/or email) on the domain
1. When a transfer is requested on a gTLD domain, the transfer Form of Authorization (FOA) will be sent to the Admin Email on WHOIS
2. This transfer FOA will be valid for 60 days; however, it will expire earlier if one of the following occurs:
The domain name expires before the transfer is completed
A change of Registrant is completed (platform level)
3. If the transfer FOA is not approved or if it expires, the transfer will be canceled.
Transfer request initiated where there is a request to modify contact details (name, company and/or email) on the domain
1. When a transfer is requested on a gTLD domain, the transfer FOA will be sent to the Admin Email on WHOIS.
2. This transfer FOA will be valid for 60 days; however, it will expire earlier if one of the following occurs:
The domain name expires before the transfer is completed
A change of Registrant is completed (platform level)
3. If the transfer FOA is approved, then an additional change of registrant FOA will be sent across to the parties involved [To minimize delays in transfer, we recommend using the same registrant details (name, company and email) as mentioned on the WHOIS, as this will prevent the Change of Registrant process from getting triggered. The registrant can be modified after the successful transfer of a domain into OrderBox]
4. If either of the Registrants disapprove the change of registrant FOA, the domain transfer request will also fail
5. Once the change of registrant FOA approval is received from both the registrants, an additional WHOIS check will be made to validate if the Registrant of the domain has changed in the interim. If yes, then the domain transfer request (including the change of registrant action) will fail, else it will proceed.
6. Post successful transfer, both the prior and the new registrant will receive an email notifying them about the change of registrant.
D. Privacy Protection
While enabling/disabling Privacy Protection, the Registrar on Record will act as the Designated Agent to approve a change of registrant. No explicit approval will be needed from the Registrant.
A notification email will be sent to both the Registrants (Old and New) whenever the status of Privacy Protection is changed. This email is a compulsory email.
Relevant clauses to authorize the Registrar on Record as a Designated Agent have been added to the Domain Registration Agreement.
PPSAI = Privacy Proxy Service Accreditation Issues Working Group
IRTP-C = Inter Registrar Transfer Policy
IRT = Inplementation Recommendation Team
RrSG = Registrar Stakeholder Group