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Changes on the LB platform NetEarth One

OFAC Announcement | Regarding Crimea

Dear Partner,

As you may already be aware, NetEarth One is a U.S.-based entity and we are bound by law to adhere to the directives of the United States government. Recent directives enforced by the Office of Foreign Assets Control (OFAC) of the U.S. Department of the Treasury, which administers and enforces trade and economic sanctions in accordance with U.S. policy no longer allow us, to do business with persons or entities in the Crimea region.

Immediate Impact

Subject to the OFAC sanctions, we can no longer provide domain registration, hosting and other related services to any server, reseller, shared accounts, entity or person in the embargoed region. As this is a U.S. federal regulation, there is no extension available on this action, and any requested exemption is not at our discretion.

The system will not allow any add new order and reseller / customer account creation from the Crimea Region. Also, existing resellers and customers from the Crimea region will no longer be able to edit their account details or perform any other transactions that might contravene the laws applicable to us. Our system will continuously assess the country of operation of all resellers and customers by making checks on country data (as filed with us), IP addresses, bank accounts, etc. to ensure that we conform to the U.S. regulations.0

Next Steps

Currently we do not have any orders that are active and current – so whilst we need to inform you of this – there is nothing for any of our resellers to do.
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NetEarth One

Privacy Protection – auto renewal

As per the platform announcement/tweet and email in September and follow up in October 2014 regarding the paid privacy service – please make sure that you have set pricing for the service if you DO NOT want it to auto-renew on a domain that has it enabled.

If you do not set the pricing – when a domain is renewed with the service enabled, the PP service will automatically renew with the domain and you will be charged.  Thus to avoid this – set customer and reseller pricing in NEO >> Settings >> Manage products and pricing >> Domain Registration >> Privacy Service (on the right hand side of the screen).