Month: February 2014

Categories
NetEarth One

LogicBoxes email problems on Austin mail servers

LB are currently facing intermittent issues with mail service hosted on their Austin mail servers. If your domain’s MX records are pointing to the below MX records, your services might be affected :-

us2.mx1.mailhostbox.com.    us2.mx2.mailhostbox.com.    us2.mx3.mailhostbox.com.

You can check your domain’s MX records using the link – http://www.mxtoolbox.com/. You might face errors while login on to your webmail account

Their system admin team is already working on this and are trying to fix this asap. We and LB sincerely regret the inconvenience caused.

Categories
Downime notice NetEarth One

Registry connection downtime notice

LB will be performing a failback of services to the passive Pooler server in order to perform certain security and developmental upgrades on the current Pooler server.

This activity would require a downtime as per the below schedule:

Maintenance window:

Date : Wednesday, 12th February 2014
Start Time : 05:00:00 hrs UTC / 10:30:00 hrs IST
End Time : 05:10:00 hrs UTC / 10:40:00 hrs IST
Duration: 10 minutes

Affected Services:

During the above maintenance there will be no downtime for OrderBox. However, actions that require registry connections would be affected, example: Domain name Registrations, Renewals, name server modifications, contact modifications. Thus, LB advise you to carry out any actions on domain orders that would require a connection to the registry post this maintenance.