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May 1, 2010

Live support changes.

Filed under: NetEarth Group,NetEarth LLC,NetEarth One,SSLReseller — admin @ 11:48

Hi all,

We are slightly changing our hours on a Sunday, currently the live support is 0800 to 0000 BST, this is changing to 1000 to 2200 BST

Over the past 8 weeks we have been monitoring the support desk and notice between 2200 and midnight on a Sunday, there is very little maybe 1 or 2 liveĀ chat requests, and therefore it makes economical senseĀ  to change those hours, this currently does not change Monday through Saturday 0800 to 0000 BST.

This is across all brands, NEO, NEG and SSLReseller.

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