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November 20, 2018

Important update: Upcoming maintenance on OrderBox services

Filed under: Downime notice,NetEarth One — chrisp @ 08:51

This notice contains important information about a system-wide downtime that is scheduled for Sunday, 2nd of December, 2018 at 01:30 AM UTC.

In an effort to secure the LB platform even further with the latest updates and security upgrades, they’ll be carrying out maintenance on all OrderBox related services.

Please find details of this scheduled downtime below:

Date 2nd December 2018
Start Time 01:30 AM UTC
05:30 PM PST (1st December 2018)
07:00 AM IST
Expected Maintenance Window 3 hours
Services Affected OrderBox (Admin & Customer) Control Panel and APIs, WebPro Panel, SuperSite and PartnerSite, WHOIS Services and CSV Reports
Reason System Maintenance for the Transactional Database Upgrade from PostgreSQL 9.3 to 10.5
Impact on your services This maintenance will in no way affect your websites, domains, mail services or any other active web product that you may have purchased from us.
Impact on Support There will be no impact on our Support services.

Please note: You may encounter issues with OrderBox and related services for the 3 hours of scheduled maintenance window as mentioned above.

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