NetEarth Group, inc

Dear Reseller,

Logicboxes are merging the Web Hosting and Email Hosting Products on their platform on the 24th of July, 2010. This mail contains some important updates regarding the changes on the 24th.

Downtime Notice

Date: 24th July, 2010

Time:
08:30 – 15:30 UTC
14:00 – 21:00 IST
04:30 – 11:30 EDT

Duration: 6 hours downtime + 1 hour for pricing updates and setup at your end

Affected Systems: All Web and Email Hosting orders will continue to function as is. Customers will be able to manage their packages. However, you will not be able to Add/Renew/Suspend Web & Email Hosting orders or make any price changes during the downtime.

Last Hour of the Downtime: >From 14:30 to 15:30 UTC, you will not be able to add any new Web and Email Hosting orders however, renewals and suspensions will go through. This hour is for you to be able to set your prices for both Customers and Resellers before orders can be placed post the downtime.

Impact:

Product Sign Up

IMP: Web and Email Hosting will now have a common sign up option. There will be 3 types of packages that you can opt in for – Linux Hosting + Email Hosting, Windows Hosting + Email Hosting and Only Email Hosting. However, regardless of the plans you choose to sell to your Customers, your Resellers will have all three options available to them.

• Separate orders for Web and Email Hosting for the same Domain Name
• Imp: Customer and Reseller Hosting Slabs
• Imp: Telescopic Pricing for Web and Email Hosting
• India Hosting

API information :

This modification first phase of launching flexible Hosting plans. Additionally, this change will further simplify the purchase decision for Customers and take us one step closer towards giving you the ability to create custom hosting plans for your customers.

What are flexible Hosting plans?

Based on the feedback we received through our partners, we are looking at giving you the freedom to create your own Hosting plans from the Unlimited Hosting Package that we provide you with.

• We will continue to provide you with a simple Unlimited Package at the backend
• However what customers see will be the plans that YOU create!
  • You will soon have the ability to configure pre-defined plans that your customers will see on your website (SuperSite)
  • You will be able modify and restrict parameters like Disk Space, Bandwidth, Email Accounts etc for each plan

What makes this offering brilliant is that it gives you all the freedom and advantages of a Bulk Hosting Package without the risks and hassles of having to manage and purchase inventory. We will soon announce details on the launch of the flexible plans.

Impact on the API:

Important: We will be deprecating the SOAP API and modifying the HTTP API for Web and Email Hosting on the 24th of July, 2010. The new methods are not backward compatible and you will need to make the necessary modifications to ensure that you are not negatively affected by this change.

Modifications:

• All SOAP based Web and Email Hosting API methods will be deprecated
• The new methods can be found here: http://manage.netearthone.com/kb/answer/940
• There will be three unique plan ids for every Reseller for the following package types:
  • Linux Hosting + Email Hosting
  • Windows Hosing + Email Hosting
  • Only Email Hosting

  You can fetch the plan ids using the method described here: http://manage.netearthone.com/kb/answer/946

Please Note: Currently all Hosting HTTP methods include ‘/mock’ in the URL as these methods are currently only for testing purposes. You will need to remove the ‘/mock’ from the URL post July 24th.